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ExclusiveWho ya gonna call when the phones go dead?

Mark Bridge writes:

This week there’s a government exercise taking place in London. A number of civil servants and private sector employees are simulating the failure of the UK’s fixed-line telephone network. Called “White Noise”, it imagines a scenario where telephone exchanges are destroyed by a giant subterranean monster that pulls really hard on all those underground cables.

ExclusiveWorld class, my a**e!

Iain Graham writes:

I recently had to, as a last resort, call the customer service department of a large communications company about a problem I currently have with a piece of equipment. I know I could have looked in the 150-page accompanying instruction manual but I haven't got half my life to spare! (as I mentioned in my previous blog piece on handsets!)

Businesses these days are telling us "Customer service has been outsourced to the Indian subcontinent and technologically streamlined in order to offer our customers a better, more efficient service"!

ExclusiveDon’t be a not-so-early adopter

Mark Bridge writes:

So – you’re thinking about buying a new mobile phone. A smartphone. And yes, I mean a real smartphone, not just something with a touchscreen that looks nice.

I know, I know. You’re tempted by the iPhone. It’s all those apps, isn’t it?  100,000 and counting.

Yet Android is catching up. Admittedly it’s still got a long way to go to match that six-figure total… but the signs are certainly there.

ExclusiveProbably the best Bluetooth headset brand in the world

Mark Bridge writes:

I really don’t want to make a habit of pointing at surveys and laughing – or even scratching my head in the kind of theatrical gesture used by Stan Laurel – but I should imagine there was some wry amusement at Strategy Analytics this week.

They’d been talking to car owners in Europe and the USA about their preferred brand for Bluetooth headsets and speakerphones. In the United States, 45% of respondents said Bose was their preferred brand. Excellent news for Bose. Excellent news for Bose stockists. Except...

ExclusiveMovon MB80 Bluetooth handsfree wristband review

Mark Bridge writes:

I’m always on the lookout for technology that’ll make life easier. That’s one of the reasons the Movon MB80 caught my eye. It’s a Bluetooth handsfree unit that you wear on your wrist. The MB80 is designed for the times your phone’s not convenient and you don’t want to miss a call – but you also don’t want to wear a Bluetooth headset. Perhaps you’re playing sports or are out for an evening with friends. The Movon Bluetooth wristband rings or vibrates when someone calls – and then can be used as a handsfree loudspeaker.

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Whatever happened to all my tech?
Opinion

Whatever happened to all my tech?

Mark

Mark Bridge revisits his mobile technology reviews

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Mark Bridge writes:

Over the past few years I’ve bought a fair amount of mobile technology. I’ve also been lucky enough to be given some. But times flies – nowhere faster than in the tech sector – and yesterday’s best-selling handset can quickly find itself at the bottom of the recycling bin.

I’ve been taking a look back at the devices I’ve written about during the past few years. Some are still faithful companions, others... well, let’s just say my faith was misplaced.

Kapture audio-recording wristband
Let’s start with the biggest disappointment: 2015’s Kapture wristband. Launched on Kickstarter in 2013, it arrived late with a trail of broken promises. It recorded sound into a ‘buffer’ that was constantly overwritten. If you heard something you wanted to keep, you pressed a button on the watch-like device and it saved the last 60 seconds of audio to your smartphone. Cool or what?

The reality was just-about-adequate recording quality, the need for watch-wearers to attach a device to both wrists, a patchy app and a reliance on Kapture’s cloud service. When Kapture quietly slipped off the internet a few years ago, my recording wristwatch stopped working.

Apple iPhone 6
“Would you like to borrow an iPhone 6 for a few days?” asked Three UK. I did. It was unremarkable. Not bad, just not as good for me as the Android-based HTC phone I was using at the time.

Nomad ChargeCard
Battery life may not be as glamorous or as headline-grabbing as other features but it’s an essential. So when Nomad asked me to try a couple of their robust ultra-portable charging cables, they received a very enthusiastic reply. I liked the idea of the ChargeKey cable on my keyring, although eventually the microUSB plug started wearing through my pockets, which isn’t so practical. However, the Carabiner version seems much better – so I bought one as a gift.

HTC One M7
Oh, I loved my HTC One. Great design, great functionality, great annoyance when the camera started playing up, great delight when they fixed it. I’m currently rocking a Huawei P20 Pro, which I’d like a whole lot more if it hadn’t just fallen off the company’s list of supported devices. There’s nothing wrong with my phone after two years – except a potential lack of security patches for the operating system.

Barclaycard bPay wristband
Another departed piece of tech, although this one’s largely evolved rather than died. bPay was effectively a tiny contactless debit card embedded in a wristband (or assorted other handy devices, such as key fobs). It worked in association with your phone for checking purchases and adding money to the account. When most payment cards weren’t NFC-enabled, bPay made contactless payment a simple add-on for anyone who wanted it. Today, with most debit and credit cards able to handle contactless payments – and contactless payment supported by all major mobile operating systems – bPay has very much become a victim of its own success.

Philips Voice Tracer DVT6000 recording machine
I love this. I was sent it to review by Philips and was allowed to keep it afterwards, which is something of a rarity. What an absolute delight. It’s designed as a voice recorder – some people would call it a ‘dictation machine’, although the sound quality is much better than that description suggests. I always use it for interviews, either as a main recorder or a backup, and I’ve even used the automatic timer function to record the Dawn Chorus. Still as good as new, six years on.






Mark Bridge is a freelance writer who continues to invest unwisely in new technology. You can find him on Twitter @markbridge.

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