Categories
Close
Menu
Menu
Close
Search
Search

Featured Articles

RSS
123

Opinion Articles

News

Price comparison on mobile devices is damaging retail brand loyalty

Mark

Share:

Print

Rate article:

No rating
Rate this article:
No rating

New research from affiliate marketing company Tradedoubler shows that mobile devices are having a negative effect on high-street consumer loyalty.

The study found that 52% of online shoppers have at least one ‘performance marketing’ application on their mobile. 32% of shoppers had a price comparison app, 23% had a coupon or voucher code app, 22% had a loyalty or reward app, 20% had a daily deal or group buying app and 19% had cashback apps.

55% of people who used their smartphones when high-street shopping admitted they’d gone to a different shop after finding a better price via their mobile handset. In addition, 51% actively search for vouchers via their smartphones and 44% regularly use vouchers sent to their handset.

The popularity of performance marketing on mobile devices is echoed by Tradedoubler’s own sales figures, which show the value of purchases on its mobile performance network increasing 187% year-on-year to the first quarter of 2013.

Dan Cohen, Regional Director for Tradedoubler UK, said “Powerful brands are losing dominance on the high street because they’ve placed too much importance on brand loyalty and not enough on the price, value and variety of channels including mobile apps that shoppers now both expect and demand. Bargain hunting has gone mobile and if brands aren’t prepared with relevant and timely campaigns targeting shoppers who have at least one performance marketing app on their smartphone when they are ready to buy, they’re going to lose out.”

Tradedoubler’s research was conducted by Fox Insights who contacted 2,500 consumers who owned a smartphone and shopped online at least once a month.

[Mobile & shopping on demand report]

Comments

Collapse Expand Comments (0)
You don't have permission to post comments.

Recent Podcasts

ExclusivePodcast - 7th November 2011

As Cortado reveals a new HTML5 client for accessing cloud-based files, Mark Bridge talks to Cortado CEO Carsten Mickeleit about wireless printing and accessing the 'cloud desktop' on mobile devices.

ExclusivePodcast - 2nd November 2011

With Iain away this week, Mark and James discuss the week's mobile industry news - from Nokia's new Windows Phone handsets to Samsung's success and a multi-million pound investment in mobile money.

ExclusivePodcast - 28th October 2011

Two years ago, we reported the launch of ipadio.com - a company that let you broadcast online simply by making a phone call. In this report we catch up with ipadio CEO Mark Smith and talk about the company's growth, its success and its plans.

ExclusivePodcast - 26th October 2011

Much of this week's mobile industry news is about new smartphones and new operating systems - but we still find time to talk about patents, payments and plenty more.

ExclusivePodcast - 21st October 2011

We talk to Howard Berg and Naomi Lurie of Gemalto about financial services on mobile phones, covering everything from security concerns to mobile banking and contactless payments.

RSS
First4344454648505152Last

Follow thefonecast.com

Archive Calendar

«May 2026»
MonTueWedThuFriSatSun
27282930123
45678910
11121314151617
18192021222324
25262728293031
1234567

Archive