Categories
Close
Menu
Menu
Close
Search
Search

Featured Articles

RSS
123

Opinion Articles

News

Price comparison on mobile devices is damaging retail brand loyalty

Mark

Share:

Print

Rate article:

No rating
Rate this article:
No rating

New research from affiliate marketing company Tradedoubler shows that mobile devices are having a negative effect on high-street consumer loyalty.

The study found that 52% of online shoppers have at least one ‘performance marketing’ application on their mobile. 32% of shoppers had a price comparison app, 23% had a coupon or voucher code app, 22% had a loyalty or reward app, 20% had a daily deal or group buying app and 19% had cashback apps.

55% of people who used their smartphones when high-street shopping admitted they’d gone to a different shop after finding a better price via their mobile handset. In addition, 51% actively search for vouchers via their smartphones and 44% regularly use vouchers sent to their handset.

The popularity of performance marketing on mobile devices is echoed by Tradedoubler’s own sales figures, which show the value of purchases on its mobile performance network increasing 187% year-on-year to the first quarter of 2013.

Dan Cohen, Regional Director for Tradedoubler UK, said “Powerful brands are losing dominance on the high street because they’ve placed too much importance on brand loyalty and not enough on the price, value and variety of channels including mobile apps that shoppers now both expect and demand. Bargain hunting has gone mobile and if brands aren’t prepared with relevant and timely campaigns targeting shoppers who have at least one performance marketing app on their smartphone when they are ready to buy, they’re going to lose out.”

Tradedoubler’s research was conducted by Fox Insights who contacted 2,500 consumers who owned a smartphone and shopped online at least once a month.

[Mobile & shopping on demand report]

Comments

Collapse Expand Comments (0)
You don't have permission to post comments.

Recent Podcasts

ExclusivePodcast - 9th September 2011

Hans Eriksson, Executive Chairman of mobile video streaming service Bambuser, is in London for a 24-hour non-stop mobile video broadcast. Mark Bridge talks to him as he prepares to test his company's technology - and test the power of social networking, too.

ExclusivePodcast - 7th September 2011

This week's podcast includes news of several new products announced at IFA 2011. In addition, we hear about reorganisations planned by Everything Everywhere, Yahoo! and Telefonica.

ExclusivePodcast - 2nd September 2011

Neal Fullman, CEO of Get Taxi, talks about the company's ambitious plans to transform the way we hail a cab – and explains why there's much more to Get Taxi than its innovative mobile app.

ExclusivePodcast - 31st August 2011

It's almost the end of the 'silly season' for news - but this week's podcast finds plenty of serious stories as well, starting with the departure of Steve Jobs as Apple CEO.

ExclusivePodcast - 26th August 2011

In this short feature, Mark Bridge takes a personal look at the cost - and the convenience - of using a mobile phone for calls, text messages and data in France.

RSS
First4647484951535455Last

Follow thefonecast.com

Archive Calendar

«May 2026»
MonTueWedThuFriSatSun
27282930123
45678910
11121314151617
18192021222324
25262728293031
1234567

Archive