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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, December 18, 2015

Apple appoints Jeff Williams as new COO

First Chief Operating Officer since Tim Cook

Apple has named Jeff Williams as its new Chief Operating Officer; a role that was previously held by Tim Cook until his promotion to CEO in 2011.

The company also says that Johny Srouji is being made a member of Apple’s executive team as senior vice president for Hardware Technologies, Tor Myhren is joining the company next year from advertising specialists Grey as vice president of Marketing Communications, and Phil Schiller - current senior vice president of Worldwide Marketing - is having his role expanded to include leadership of the App Store across all Apple platforms.

Tim Cook, Apple’s CEO, said “We are fortunate to have incredible depth and breadth of talent across Apple’s executive team. As we come to the end of the year, we’re recognizing the contributions already being made by two key executives. Jeff is hands-down the best operations executive I’ve ever worked with, and Johny’s team delivers world-class silicon designs which enable new innovations in our products year after year.”

Jeff Williams joined Apple in 1998 as head of worldwide procurement, becoming vice president of Operations in 2004.

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Recent Podcasts

Podcast - 11th July 2007

The Toshiba Portege G900 smartphone is reviewed, we interview new Extreme Mobile MD John McFarnon, Ian White from Mobile News talks about customer service, we play with Flexis Extreme and we discuss the week’s industry news headlines.

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Podcast - 4th July 2007

10 things you need to know about the Apple iPhone, an exclusive interview with Unique Distribution's new CEO, industry news and gossip, Ian White's outspoken opinion and a review of the 'phoneAlarm' utility program.

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Podcast - 27th June 2007

What's happening at Truphone? We talk to the company’s CEO, James Tagg. Ian White tells us about "poaching", and the team review the latest news and views from around the industry, plus review the Sony Ericsson W910i and Spybot Search & Destroy.

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Podcast - 20th June 2007

The team are joined by Faisal Sheikh of Fone Doctors and Ian White of Mobile News to discuss T-Mobile's rumoured exit from the dealer channel, 3G for all, as well as the rest of the weeks news. They review the O2 Cocoon and debate "Is the mobile internet finally ready for consumers?", and Theme-DIY to customise Nokia series 60s.

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Podcast - 13th June 2007

The team review the HTC Touch an iPhone contender, debate the question "Are customers getting the mobile services they want?", bring you the latest news and find time to review "Kojak - Detective Puzzles".

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