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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, June 18, 2020

Zoom to offer end-to-end encryption on all video calls

Video conference and content sharing platform Zoom has announced plans to offer end-to-end encryption on free and paid calls. The company had previously intended to only offer encryption as a chargeable service.

Zoom has become increasingly popular in recent months, available to mobile and desktop users via a web browser or app.

In a blog post, the company said “we have identified a path forward that balances the legitimate right of all users to privacy and the safety of users on our platform. This will enable us to offer E2EE [end-to-end encryption] as an advanced add-on feature for all of our users around the globe – free and paid – while maintaining the ability to prevent and fight abuse on our platform.”

There’ll be a verification process for users with free or ‘basic’ accounts, “such as verifying a phone number via a text message”.

Beta tests of the new feature are expected to start from July. It’ll remain an optional feature as it can’t be incorporated with calls that include traditional fixed-line telephones or some conference systems.

The Electronic Freedom Foundation described the move as a “victory”, commenting that “best-practice privacy and security features should not be restricted to users who can afford to pay a premium.”
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