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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, August 5, 2021

Xiaomi ships more smartphones in Europe than any other manufacturer

New figures from market research company Strategy Analytics show that Xiaomi shipped more smartphones into Europe in the second quarter of 2021 than any other manufacturer. It achieved a 25.3% European market share, up 67% from the same quarter in 2020, reaching 12.7 million units.

Overall, European shipments were up 14% from the same quarter in 2020, reaching a total of 50 million units. Samsung’s share dropped 7% year-on-year, relegating it to second place with 12 million units. Third-placed Apple shipped 9.6 million devices, a 15.7% year-on-year increase.

According to Strategy Analytics, the market growth was driven by three significant factors: ongoing economic recovery, demand from consumers wanting to upgrade aging devices and attractively-priced 5G handsets.

Boris Metodiev, Associate Director at Strategy Analytics, said “The European markets for smartphones had a strong quarter driven by Covid recovery, following the crash in 2020. The highlight of the quarter is Xiaomi emerging as the number one vendor in shipment terms for the first time. Xiaomi shipped almost 13 million units on the continent to displace longtime leader Samsung. Xiaomi has seen great success in Russia, Ukraine, Spain and Italy among others and found customers eager for its Mi and Redmi series of feature rich, value smartphones.”

Europe Q2 2021 smartphone shipments by vendor (graphic: Business Wire)

Europe Q2 2021 smartphone shipments by vendor (graphic: Business Wire)


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