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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, February 15, 2010

Google “Mobile First” from Eric Schmidt’s Key Note at Mobile World Congress

James Rosewell writes:

Google CEO, Eric Schmidt, presented a compelling vision of a mobile centric future. The phone has become the “high value end point” for Google services enabled by a combination of increasing handset power, mobile data networks and cloud computing. By far the scarcest resource is the bandwidth available through the mobile data networks. Google appear committed to work with Mobile Network Operators (MNO) to maximise bandwidth usage, although several audience questions suggested scepticism from the main stream mobile industry. Eric expressed a need to maintain a harmonious relationship with MNOs stating Google could not operate its service on mobile devices without their co-operation.

Live demonstrations included the use of the phone camera, Optical Character Recognition (OCR), and language translation to rapidly convert sections of a German menu into English. A service I wish had already been deployed several hours later when ordering dinner. Voice recognition for search was also demonstrated in German. All enabled via the combination of the mobile data networks and vast computing power within Google’s Data Centres. Handset power was demonstrated through Adobe Flash, now embedded into the Andriod operating system, being used to play videos and games.

For all the slick elegance of the demonstrations and Eric’s relaxed style the question and answers session created some of the most interesting comment. Customer ownership is envisaged to sit between Google and the MNO. Mandatory activities such as billing residing with the MNO, and optional extras such as profile and search history with Google. There was an open acknowledgment big brands don’t yet understand the mobile model for advertising and that more work was needed. However mobile advertising will continue to erode traditional mediums and accelerate the pace of change. Regarding future revenues we heard a clear admission the next 5 years are unknown but to expect a shift toward subscription models for consumers, and enterprise software as a service in addition to advertising funded services. Concerning mobile banking Google expect MNO to be “doing the work” with their support and lobbying. Throughout we were reminded of Google’s commitments to open standards and open systems.

Google’s vision is persuasive, demonstrable and hard to argue with. Their ability to execute today and scale rapidly places pressure on Microsoft to launch a stable and integrated phone operating system and service. For the good of the technology industry I hope they're successful.

Mobile World Congress Barcelona 2010

 

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