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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, January 24, 2012

The two-tier mobile internet: a different perspective

Mark Bridge writes:

If I start talking about a ‘tiered internet’ with a differing quality of service depending on the amount a customer pays, you’d probably start thinking about the topic of net neutrality. Yet Orange has plans to treat some of its mobile web traffic differently... and it’s being seen by many as a positive step.

The network operator has announced a partnership with the Wikimedia Foundation to provide more than 70 million Orange customers in Africa and the Middle East with free mobile access to online encyclopaedia Wikipedia. If a customer has a compatible phone - which, admittedly, is currently only a relatively small fraction of those 70 million people - they won’t be charged for mobile data usage.

Sue Gardner, Executive Director of the Wikimedia Foundation, said “Wikipedia is an important service, a public good - and so we want people to be able to access it for free, regardless of what device they’re using. This partnership with Orange will enable millions of people to read Wikipedia, who previously couldn’t. We’re thrilled to be Orange’s partner in this important endeavour.”

That’s good news, I’d say. But let me be devil’s advocate for a moment. What if, instead of Wikipedia, an organisation with strong religious or political views had persuaded another mobile operator to provide free access to its content?  Or someone with a controversial product, a biased search engine or an anti-social social network?  What then?

What happens when customer incentives become the next tier on the internet?

Are we going to legislate against that?

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1 comments on article "The two-tier mobile internet: a different perspective"

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Internet Providers

4/4/2012 7:55 AM

Most or should I say all internet users know what is Wikipedia. It's nice to have a free access to this online encyclopedia. It will matter a lot if this tier will change.

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