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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, November 27, 2009

How long can Apple remain torn between two lovers?

Mark Bridge writes:

“Torn between two lovers, feeling like a fool, loving both of you is breaking all the rules”.

Mary McGregor sang those words in 1976 – and Apple would do well to bear them in mind today. Why?  Well, Rick Astley is to blame for it all.

Oh, alright, Rick’s not personally involved. It’s worm-writer ikee, along with the people who’ve followed him in creating security threats for the Apple iPhone. But why am I invoking the lyrics of Mary McGregor?

It’s because Apple has two loves... and it may be struggling to choose between them. It loves its customers. My, how it loves its customers. When Apple opened a shop in Brighton, the staff applauded me when I walked in. (No, I don’t think they recognised me from my podcasting fame; they were applauding everyone). But Apple also loves its application store. In fact, it spends most of its TV ads promoting other people’s software.

And that’s where the problem starts. Apple likes to keep things in the app store locked down. Some iPhone customers like things a little more open, which is why they jailbreak their phones. And those jailbroken phones are susceptible to viruses and worms (especially if users don’t change their default passwords).

Where’s the anti-virus software for the Apple iPhone?  Nowhere. That’s because Apple’s software development kit doesn’t let programs interfere with other programs. Unfortunately anti-virus software needs to look at everything – which is why you won’t find any anti-virus software for iPhones at the moment.

Now, you could argue – and Apple probably would argue – that unmolested iPhones (or ‘jailed’ iPhones, I suppose) don’t have any security issues. That certainly seems to be the case at the moment. It’s a reasonable point.

But we’re moving into a time where an increasing number of iPhones are being sold. And that means an increasing number of second-hand iPhones on the market. Which means there’ll be even more jailbreaking going on - and more people with potentially vulnerable Apple devices.

One solution would be for a security company to create software that protects jailbroken iPhones. But another – and surely a better answer – would be for Apple to concentrate on its customer love and find a way of authorising an iPhone security solution that would work with all its mobile phones. Because I can’t believe it’ll be too long before someone creates a virus that’ll work on an unmodified iPhone. And when that happens, Apple risks losing both of its lovers.

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Recent Podcasts

The week's top mobile industry news stories, from Motorola to malware

Podcast - 5th February 2014

This week's podcast starts with Lenovo's purchase of the Motorola Mobility smartphone business. Was it a good deal for everyone?

We also talk about network infrastructure sharing in the UK, mobile malware, 3G coverage, misleading apps, mobile advertising, Samsung's retail plans and global tablet sales.

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Mobile network disagreements, unexpected price rises, patents, takeovers and 4G data

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We start this week's podcast by looking at the new Ofcom rules that should end unexpected mid-contract price rises for UK mobile phone customers.

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In this week's podcast, James Rosewell and Mark Bridge talk about the new Zapp mobile payment scheme, Google's healthcare plans and an ultra-secure smartphone.

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Google acquires Nest, O2 closes its Wallet, SMS usage falls... plus the rest of the week's mobile industry news

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Predictions for 2014 and beyond with Florent Stroppa of OnMobile

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Mark Bridge talks to Florent Stroppa, General Manager Europe for mobile value-added service specialist OnMobile.

In today's programme Florent explains what 2014 holds for the mobile industry, what he thinks will happen in the slightly more-distant future - and what lessons we can learn from 2013.

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