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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, January 18, 2012

It's the wrong song

Mark Bridge writes:

“T’ain’t what you do (it’s the way that you do it)”

So sang Ella Fitzgerald, Bananarama and the Fun Boy Three - although sadly not on the same recording. But that message is no longer being followed by many companies. Instead, the new mantra seems to be the other way round. And I think that’s a good thing.

Today, Apple announced a new iTunes U application. The iTunes U service isn’t new; it’s been around for a few years and is all about enabling colleges and universities to put lectures and presentations online. However, the new educational app makes it easier for students with an iPad, iPhone or iPod touch to take an entire course on their Apple device - whether reading books or making notes - and also lets teachers manage these courses.

As long as you have an Apple device - perhaps an iPhone, perhaps an iPad - you can use iTunes U. There’s no need for a particular handset. Mobile is part of the mix... but it’s not essential.

Over in Nike Town USA, the winged goddess was talking about the NIKE+ FuelBand. It’s a wristband (don’t mention the Jawbone UP) that tracks everyday movement and measures it using ‘NikeFuel’. The more you move - whether running, walking or dancing - the more NikeFuel you generate. Alternatively, it’ll count steps or calculate calories if you prefer.

As well as displaying coloured LEDs that help the user see how they’re approaching their daily goal, the FuelBand also synchronises with the Nike+ website. You can plug it in to a PC or you can connect via Bluetooth to a mobile app.

Once again, mobile is there - but it’s a ‘nice to have’ option and isn’t mandatory.

And then there’s Facebook, with its 60 new applications for Timeline, letting users share where they’re going, what they’re eating, the films they like... on mobile and on non-mobile platforms.

We’re finally starting to see mobile being accepted more and more, being part of the bigger picture and not having a cameo role.

Finally, companies are moving away from simply showing off with mobile - and are starting to take advantage of mobile instead. At least, I hope they are.

It ain’t what you do?  It is now. And that’s what gets results.

You can hear Mark Bridge, Iain Graham and James Rosewell discuss the latest mobile industry headlines every Wednesday. Pick up their podcast from iTunes, find it via RSS or listen on the home page of TheFonecast.com.
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Recent Podcasts

The week's top mobile industry news stories, from Motorola to malware

Podcast - 5th February 2014

This week's podcast starts with Lenovo's purchase of the Motorola Mobility smartphone business. Was it a good deal for everyone?

We also talk about network infrastructure sharing in the UK, mobile malware, 3G coverage, misleading apps, mobile advertising, Samsung's retail plans and global tablet sales.

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Mobile network disagreements, unexpected price rises, patents, takeovers and 4G data

Podcast - 29th January 2014

We start this week's podcast by looking at the new Ofcom rules that should end unexpected mid-contract price rises for UK mobile phone customers.

There's also talk about misleading mobile network advertising, patent agreements, takeover bids, satellite broadband and 4G data usage... plus a curious patent application from Google.

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Mobile payments, connected contact lenses, secure smartphones and much more

Podcast - 22nd January 2014

In this week's podcast, James Rosewell and Mark Bridge talk about the new Zapp mobile payment scheme, Google's healthcare plans and an ultra-secure smartphone.

Also on the agenda are HP's new phablets, Jimmy Wales joining a UK MVNO, Apple's in-app purchases and plenty of research about tablets.

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Google acquires Nest, O2 closes its Wallet, SMS usage falls... plus the rest of the week's mobile industry news

Podcast - 15th January 2014

This week's podcast starts with talk about money, as Google buys smart thermostat company Nest Labs while O2 UK closes its mobile Wallet product.

We're also looking at the decline of SMS text messaging in the UK, the end of the Cash4phones recycling business, an alleged security breach that wasn't what it seemed, mobile service on the Channel tunnel and the growth of 4G.

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Predictions for 2014 and beyond with Florent Stroppa of OnMobile

Podcast - 10th January 2014

Mark Bridge talks to Florent Stroppa, General Manager Europe for mobile value-added service specialist OnMobile.

In today's programme Florent explains what 2014 holds for the mobile industry, what he thinks will happen in the slightly more-distant future - and what lessons we can learn from 2013.

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