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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, November 13, 2011

Last week at The Fonecast: 14th November 2011

Mark Bridge writes:

Flash is dead, HTML5 is the future. Okay, the next stage in the evolution of the mobile browser isn’t that clear – but a restructure at Adobe has pretty much marked the end of mobile Flash development.

Let’s get the rest of the week’s bad news out the way now. It seems Best Buy UK couldn’t convince enough people that its products were… well… best buys. That’s one suggestion after Best Buy Europe announced plans to close its eleven so-called ‘Big Box’ stores in the UK. Most staff are expected to be offered roles within The Carphone Warehouse – and we’ll see the Best Buy brand in some of those shops as well.

The Motorola Defy isn’t as tough as the company suggests, according to the Advertising Standards Authority. O2 UK isn’t selling the Nokia Lumia 800 Windows Phone handset in its shops. And applications from Apple’s App Store aren’t necessarily as safe as you might think.

Bad news also came for Nigel Cranswick, who was arrested after attempting the UK’s largest VAT fraud. Some might suggest that claiming a start-up turnover of almost £100 million per week was a bit of a giveaway.

Doing its best to give the UK an enthusiastic kick up the backside was eBay, which published a mobile manifesto in a bid to boost economic recovery. Equally enthusiastic about new technology was Bromley FC; it persuaded its footballers to have QR Codes shaved into their hair.

Huawei was another company coming high in the enthusiasm stakes, having announced plans for a European design centre in London – and Sir Richard Branson was announced as one of the new investors in mobile payment company Square Inc, although neither he nor Square has revealed the amount of investment involved.

I started by talking about HTML5 – and that’s where I’ll finish. Our feature report on Monday last week saw me talking to Carsten Mickeleit, the CEO of Cortado, about a new HTML5 client that offers desktop-type document access on a variety of mobile devices. Is HTML5 the future?  On the basis of what we’ve seen in the past few days, it’s certainly a big part of it.

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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

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Sailfish smartphones, shopping, security, spectrum shortages and several supplementary stories

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We interview James Atkins of UK-based smartphone manufacturer Kazam

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In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

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