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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, August 4, 2020

Huawei overtakes Samsung with worldwide smartphone shipments

Figures from tech analysts Canalys show new leader for Q2 2020

Chinese manufacturer Huawei shipped more smartphones in the second quarter of this year than any other company, marking the first time it's ever overtaken Samsung. The figures come from technology analyst company Canalys, which attributes the dramatic change to a global fall in sales caused by the global coronavirus pandemic.

Huawei shipped 55.8 million units in Q2 2020, compared to 53.7 million from Samsung. However, both companies' worldwide shipments were down year-on-year. Apple was in third place, shipping 45.1 million iPhones. Xiaomi came fourth, with 28.8 million units, and Oppo was fifth, shipping 25.8 million units. Apple was the only company in the top five showing a year-on-year increase.

Huawei's overall shipments were down 5% year on year, according to Canalys. Overseas shipments from Huawei fell 27% in Q2 but domestic shipments rose by 8%. The company currently sells over 70% of its smartphones in mainland China.

Ben Stanton, a Senior Analyst at Canalys, said "This is a remarkable result that few people would have predicted a year ago. If it wasn’t for COVID-19, it wouldn’t have happened. Huawei has taken full advantage of the Chinese economic recovery to reignite its smartphone business. Samsung has a very small presence in China, with less than 1% market share, and has seen its core markets, such as Brazil, India, the United States and Europe, ravaged by outbreaks and subsequent lockdowns."

However, Canalys Analyst Mo Jia pointed out that Huawei's position is far from guaranteed. "Taking first place is very important for Huawei. It is desperate to showcase its brand strength to domestic consumers, component suppliers and developers. It needs to convince them to invest, and will broadcast the message of its success far and wide in the coming months. But it will be hard for Huawei to maintain its lead in the long term. Its major channel partners in key regions, such as Europe, are increasingly wary of ranging Huawei devices, taking on fewer models, and bringing in new brands to reduce risk. Strength in China alone will not be enough to sustain Huawei at the top once the global economy starts to recover."
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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

Podcast - 18th December 2013

It's our last podcast of the year, which is the traditional time for us to predict what'll be happening in the mobile phone industry during the next 12 months... from forthcoming consumer technology to deals between network operators.

As well as making our 2014 predictions, we'll also be reviewing those we made last year and discovering how accurate our forecasts for 2013 really were.

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

Podcast - 11th December 2013

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Sailfish smartphones, shopping, security, spectrum shortages and several supplementary stories

Podcast - 4th December 2013

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We interview James Atkins of UK-based smartphone manufacturer Kazam

Podcast - 29th November 2013

In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

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