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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, August 14, 2020

Microsoft prepares to sell its Android-powered Surface Duo

Folding phablet set for September release

Microsoft has started taking orders for its Android-powered Surface Duo device. The folding phablet, originally announced in October last year, is being released in the USA on 10th September 2020. Pricing is from $1,399 for the 128GB version.

Opening like a book, the Microsoft Surface Duo has two 5.6-inch screens that can be used independently or together as a single 8.1-inch screen. This enables consumers to treat it as either a smartphone or a tablet. It's also possible to fold the device with one screen facing out.

Inside, the Surface Duo runs on a Qualcomm Snapdragon 855, offering 4G connectivity via a nanoSIM and up to 256GB of built-in storage.

Panos Panay, Microsoft's Chief Product Officer for Windows + Devices, wrote in a blog post: "As a company, we are focused on delivering purposeful innovation – pushing the boundaries of existing categories to not just move technology forward, but to move people forward. So, with Surface Duo, we didn’t focus our energy on the places the industry is already advancing – processors and networks will get faster, and cameras will get better with or without us. Instead, we went after something. As with any new category or form factor, people will find it fits into their lives and workflows in different ways. When we launched Surface Pro, not everyone believed a tablet could truly replace their laptop, until it did. It takes patience and conviction to do something different. We’ve been doing that for over seven years now at Surface and many of you have been on the journey with us. For the Surface fans, Microsoft 365 fans and Android fans who are ready to take that next step with us, we can’t wait for you to experience Surface Duo."

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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

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We interview James Atkins of UK-based smartphone manufacturer Kazam

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