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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, November 9, 2014

Around half of the world's population will be using the mobile internet by 2020, says GSMA report

A new report by the GSMA forecasts that half of the world’s population will be using mobile devices to access the internet by 2020.

Last year it was calculated that around 2.2 billion people were using the mobile internet, approximately 30% of the global population. However, an additional 1.6 billion citizens are expected to become mobile internet users over the next six years. That’ll bring the total number to 3.8 billion - around 50% of the world’s expected population - in 2020.

Almost all of the additional mobile internet users expected during the next six years will come from developing markets, according to the report. In addition, there’ll be a move from 2G technology to 3G and 4G services. Last year, 41% of all mobile internet connections were over a 2G service - but by 2020, that percentage will have fallen to just 21%.

Anne Bouverot, Director General of the GSMA, said “Our new findings underline how mobile is now the gateway to the internet for billions of citizens across the world and will be responsible for connecting millions of currently ‘offline’ global citizens to the internet in the years to 2020 and beyond. Developing innovative ways to accelerate digital inclusion in the form of affordable mobile internet access is now a key focus for the GSMA, its operator members and the broader mobile industry ecosystem.”

The GSMA’s report defines a mobile internet subscriber as someone who’s accessed an internet service (i.e. an activity that uses mobile data) on one or more of their mobile devices, excluding traditional mobile operator services such as voice, SMS and MMS.

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