Last week, Orange UK closed its online shop, online customer service and online account management, moving them all to the EE web site.

You might say the future is starting to look less bright for the Orange brand in the UK.

Tom Alexander, who co-founded Virgin Mobile in 1999 and was CEO at Everything Everywhere until 2011, has returned to the mobile industry as non-executive chairman of Viacloud UK.

He’ll be working with a recently-appointed management team that includes CEO Emanuele Angelidis, Chief Commercial Officer Tim Stone, Chief Technology Officer Jon Kandiah and Chief Financial Officer Richard Schaefer.

Quarterly results from EE show that 318,000 customers (2.3% of EE’s post-paid customer base) have signed up for the network’s 4G service in the first five months.

It says this means it’s on track to have more than one million 4G customers by the end of 2013.

EE says it’s going to double the speed and the capacity of its 4G network in the UK. As a result, maximum data speeds are expected to exceed 80Mbps with an average of more than 20Mbps.

In addition, EE is dedicating more of its 1800MHz spectrum to 4G service.

A promotional deal with EE has seen 40 black cabs in London and 10 in Birmingham turned into mobile WiFi hotspots. Each taxi has been given its own 4G data connection via a MiFi wireless router.

The promotional 4GEE campaign will run for three months.

Mark Windle, head of marketing at OpenCloud, predicts that this year’s reduction in the number of traditional telecoms operators in some countries will provide an opportunity for other operators to innovate and capture market share in 2016.

He says next year will be a year of rapid change for telecoms… whether it’s MVNO disruption, competitive tariff pricing or simply defence from the ‘dark art’ of hacking.

Mark Bridge writes:

The most memorable moments in life often go unrecorded. You don't have your camera in your hands. Your finger is still hovering over the 'pause' button on your audio recorder. Or you were simply too busy experiencing whatever was happening. It's all about the one that got away.

That's where Kapture can help.

Mark Bridge writes:

James Rosewell shows me a colourful roll of paper that's the width of an iPhone but well over three metres long. When I look closer, I can see it's a printed copy of the Wall Street Journal's mobile website. That's a lot of scrolling to do... and a pretty unfriendly user experience for anyone reading the news online. Why does it work so badly?

This panel discussion about new mobile operating systems was recorded at Mobile Monday London on 15th July 2013.

It's chaired by Geoff Blaber of CCS Insight with contributions from the GSMA's Alex Sinclair, David Wood of Delta Wisdom (and formerly of Symbian), Andreas Constantinou from Vision Mobile, Victor Palau of Canonical and Christian Heilmann from Mozilla Corporation.

There's big news from big names this week as Nokia announces a new smartphone, Microsoft announces a new structure and Research In Motion announces a new name.

We also talk about O2 UK's backhaul deal, Apple's eBook court case, a complaint about advertising and plenty more as well.

We start this week's podcast by talking about an Android security risk - before moving on to new 4G services from EE, a drop in Nook tablet prices and a couple of quarterly results that disappointed the stock market.

In addition we discuss insurance complaints, Bluetooth Smart technology, a new multi-million investment in Shazam and some research about the future of apps.

Robin Kent, operations director at Adax Europe, talks to Mark Bridge about some of the challenges facing mobile network operators as data usage increases.

They discuss how networks can differentiate their services, how can they monetise the app phenomenon, whether mobile data will kill voice and SMS... and the privacy concerns that arise around all-IP communication.

In our podcast this week we're discussing the new SmartWatch from Sony, talking about Firefox OS smartphones and contemplating Vodafone's partnership with Sainsbury's.

We're also looking at complaint figures, roaming charges, pay as you go pricing, joint ventures, BlackBerry's recent results and the future of Windows Phone.