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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, June 5, 2012

Last week at The Fonecast: 5th June 2012

Don't expect a positive answer from the Oracle

Mark Bridge writes:

Here in the UK, we have a double Bank Holiday weekend to celebrate the Queen’s Diamond Jubilee. That means two days away from work for many of us (and also two days of unseasonably bad weather, according to tradition).

In fact, the three of us at The Fonecast are celebrating our own anniversary this month. It’s been six years since we started podcasting about the mobile phone industry. We’ll be revisiting some of those early programmes - and the biggest mobile news headlines from 2006 - in this week’s podcast on Wednesday.

The biggest news from the last few days is what can loosely be called a ‘conclusion’ to the Android-related legal battle between Google and Oracle. No patents were infringed, no copyright was breached... and there’s no chance this will be the last we hear of it. Expect an appeal from Oracle and much discussion about the copyright of coding.

Research In Motion made another unwelcome return to the headlines by warning that its next set of quarterly results would show an operating loss – and it’s also expecting to cut staff numbers. Disappointment from Cisco as well; it’s stopped work on the business-focussed Cius tablet.

But cheer up; it’s not all bad news. There’s been plenty happening in the world of payments, with Gartner’s research anticipating over £100 billion being transacted via mobile this year and Juniper Research expecting a quarter of European mobile users to be paying via NFC within 5 years.

A new app called PayPal inStore is now offering mobile payments in high-street shops without NFC, another mobile payment solution has just launched for UK businesses and the m-ticket innovators at Masabi have demonstrated how NFC phones can be used as smart transport tickets.

Customer service has been attracting plenty of attention too. Everything Everywhere says it’s going to redesign its service operations around handset operating systems and the devices that use them, while Ofcom has opened a consultation about an improved 'text relay' service for mobile users with hearing and speech impairments.

Finally for now, let’s turn to a different kind of mobile service. As the Diamond Jubilee weekend moves towards its conclusion, all eyes turn to the London 2012 Olympics. Mobile technology is ready to cope with the visitors... but it’s not what you might expect.

A recent announcement from BT has confirmed it’s on track to have 500,000 WiFi hotspots working across London in time for the 2012 Olympic and Paralympic Games, including exclusive WiFi service across the Olympic Park in East London. And Virgin Media has named a list of 82 London Underground stations that will offer free WiFi this summer. Perhaps an excellent opportunity for a VoIP call to tell your friends “I’m in a tunnel”.

Hmmm. I’m sure I’ve said that before.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Recent Podcasts

Operating Systems: a new set of Davids emerge to challenge the incumbent Goliaths

Podcast - 22nd July 2013

This panel discussion about new mobile operating systems was recorded at Mobile Monday London on 15th July 2013.

It's chaired by Geoff Blaber of CCS Insight with contributions from the GSMA's Alex Sinclair, David Wood of Delta Wisdom (and formerly of Symbian), Andreas Constantinou from Vision Mobile, Victor Palau of Canonical and Christian Heilmann from Mozilla Corporation.

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Nokia, Microsoft, BlackBerry, Telefonica and much more... all in this week's podcast

Podcast - 17th July 2013

There's big news from big names this week as Nokia announces a new smartphone, Microsoft announces a new structure and Research In Motion announces a new name.

We also talk about O2 UK's backhaul deal, Apple's eBook court case, a complaint about advertising and plenty more as well.

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A security scare, a new mobile payment service, some quarterly results and loads of money

Podcast - 10th July 2013

We start this week's podcast by talking about an Android security risk - before moving on to new 4G services from EE, a drop in Nook tablet prices and a couple of quarterly results that disappointed the stock market.

In addition we discuss insurance complaints, Bluetooth Smart technology, a new multi-million investment in Shazam and some research about the future of apps.

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Will mobile data kill SMS, does all-IP mean less security - and what's the future for mobile networks?

Podcast - 5th July 2013

Robin Kent, operations director at Adax Europe, talks to Mark Bridge about some of the challenges facing mobile network operators as data usage increases.

They discuss how networks can differentiate their services, how can they monetise the app phenomenon, whether mobile data will kill voice and SMS... and the privacy concerns that arise around all-IP communication.

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New mobile products from Sony, Firefox and Sainsbury's

Podcast - 3rd July 2013

In our podcast this week we're discussing the new SmartWatch from Sony, talking about Firefox OS smartphones and contemplating Vodafone's partnership with Sainsbury's.

We're also looking at complaint figures, roaming charges, pay as you go pricing, joint ventures, BlackBerry's recent results and the future of Windows Phone.

Author: The Fonecast
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