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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, June 18, 2012

Last week at The Fonecast: 18th June 2012

What next for Nokia?

Mark Bridge writes:

Oh, how cheerful we were last Monday. Apple previewed iOS6, which will bring mobile tickets (and 200 other new features) to the iPhone and iPad this autumn. Vodafone cut the cost of using your phone in Europe with its flat-rate £3-per-day EuroTraveller deal and a few days later Three came up with its own ‘unlimited’ European data roaming.

Yet by the end of the week there were fewer smiles in the mobile industry. The biggest bombshell came from Nokia. In a series of announcements on Thursday it said 10,000 staff would be cut (including three of the leadership team), factories would be closed and its Vertu luxury phone brand would be sold. There’ll be a new focus on location-based services and photography, helped by the acquisition of technology, patents and staff from imaging business Scalado.

There was also a Nokia link to last week’s other big acquisition story. Mobile computing business Psion plc is being combined with the Enterprise Mobile Computing business of Motorola Solutions, assuming shareholders are happy with the price. Psion’s EPOC operating system was the forerunner of the Symbian OS, now nestling within... Nokia.

Fortunately, most of the week’s other headlines were relatively upbeat. For example, it’s been a good week for mobile financial services. iZettle released its API, enabling its card payment technology to be incorporated within other applications, and picked up £20 million in new funding. Customers of the Royal Bank of Scotland and NatWest were able to withdraw money from cash machines by using mobile phones instead of a bank card. And on the other side of the Atlantic, US-based mobile payment service Square said over two million individuals and businesses are now signed-up to use its app.

Supermarkets were busy moving further into mobile. Tesco took control of the WE7 online music service for a purchase price of £10.8 million, while Sainsbury’s spent much less on its eBook retailer. Just £1 gave it a 64% stake in Anobii Limited alongside HarperCollins, Penguin and Random House Group.

A different kind of selling was proposed by Everything Everywhere and Nokia Siemens Networks. They now have a machine-to-machine partnership that will allow vending machines to offer remote stock monitoring, location-based promotional messages and mobile payments.

Finally for now, our congratulations to Charles Dunstone and Dr Mike Short. Sir Charles of the Warehouse, as he’ll probably never be known, was awarded a knighthood in the Queen’s Birthday Honours List. Meanwhile Dr Short of Telefónica Europe, who’s also president of the Institution of Engineering & Technology and a supporter of many other mobile organisations, is to receive a CBE.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Recent Podcasts

Operating Systems: a new set of Davids emerge to challenge the incumbent Goliaths

Podcast - 22nd July 2013

This panel discussion about new mobile operating systems was recorded at Mobile Monday London on 15th July 2013.

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Nokia, Microsoft, BlackBerry, Telefonica and much more... all in this week's podcast

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A security scare, a new mobile payment service, some quarterly results and loads of money

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New mobile products from Sony, Firefox and Sainsbury's

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In our podcast this week we're discussing the new SmartWatch from Sony, talking about Firefox OS smartphones and contemplating Vodafone's partnership with Sainsbury's.

We're also looking at complaint figures, roaming charges, pay as you go pricing, joint ventures, BlackBerry's recent results and the future of Windows Phone.

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