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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, March 20, 2012

Mosaik Solutions: providing mobile coverage data by putting all the pieces together

Mark Bridge writes:

Some parts of the mobile industry are all glamour and glitz, megapixels and multi-cores, apps and ads. And then there are the essential parts of the industry, quite often with considerably less competition... and therefore accompanied by less singing and dancing.

Mosaik SolutionsDespite hailing from the city of Memphis in Tennessee, Mosaik Solutions isn’t from the rock ‘n’ roll end of the mobile industry. It creates mobile coverage maps and provides coverage data, as well as supplying information about coverage patterns, wireless spectrum depth, network configurations and licencing.

Mosaik used Mobile World Congress 2012 as an opportunity to unveil its new name, having previously been called American Roamer.

Brian Darr, the company’s president and CEO, explained the decision. “We wanted a name that clearly conveyed who we are and what we provide. We take disparate pieces of intelligence and create elegant solutions to help clients manage customer expectations and empower them to make better strategic and tactical business decisions.”

“Mosaik Solutions has grown well beyond America - it is global. Our capabilities are beyond mobile and roaming - we have intelligence solutions for the entire network ecosystem.”

You can listen to the full interview with Brian Darr about the work of Mosaik Solutions on our website, via iTunes or by downloading the MP3 file. To download each of our mobile industry podcasts automatically, simply subscribe to our RSS feed or find ‘The Fonecast’ on iTunes.
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Recent Podcasts

Mobile Monday London: Mobile, Maps & Geolocation (part 2)

Podcast - 28th June 2013

This is part 2 of Mobile, Maps & Geolocation - so much more than "Where am I?"

It's a Mobile Monday London panel discussion with Gary Gale, Christopher Osborne, Jeni Tennison, Ian Holt and Harry Wood. Part 1 is available as a separate podcast.

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Mobile Monday London: Mobile, Maps & Geolocation (part 1)

Podcast - 28th June 2013

This week's Mobile Monday London event featured a panel discussion about the opportunities for mobile-based geolocation and mapping. The event was supported by UK mapping agency Ordnance Survey.

In this podcast you'll hear the first part of the evening's discussion plus interviews with Nokia's Gary Gale, who chaired the panel, and Ian Holt from Ordnance Survey. Part 2 is available as a separate podcast.

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New mobile products, a new smartphone company, a new CEO and plenty of other news

Podcast - 26th June 2013

This week's podcast starts with the world's slimmest smartphone (at least for the moment) before introducing a new smartphone company and even more new products from Samsung.

We're also talking about the battle of Instagram vs Vine, the sale of O2 Ireland, mobile retail web usage, the new CEO of BT and a new report about an unexpected health threat to mobile phone users.

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Cameras, navigation, tickets and shopping... all on mobile phones

Podcast - 18th June 2013

Samsung has put a 10x optical zoom lens on a smartphone, Google is acquiring navigation app Waze and the European Commission is getting ready to equip cars with an emergency call system.

We're also talking about a strike threat at O2, the risk of 'showrooming' to high-street retailers, the end of Symbian smartphones and plenty more as well.

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iOS7 is announced, PRISM is leaked and roaming charges are threatened

Podcast - 12th June 2013

We start this week's podcast with Apple's announcement about the new version of its iOS platform - and follow this with a look at the privacy concerns surrounding the US government's PRISM operation.

Next come Samsung's new phones, Ericsson's new contract, a potential end to European roaming charges, some sophisticated mobile malware and plenty of other news stories as well.

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