Latest Podcast



Featured Articles

Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
Author: The Fonecast
0 Comments
Article rating: No rating

Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
Author: The Fonecast
0 Comments
Article rating: No rating
Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
Author: The Fonecast
0 Comments
Article rating: No rating

UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
Author: The Fonecast
0 Comments
Article rating: No rating
Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
Author: The Fonecast
0 Comments
Article rating: No rating
RSS

Opinion Articles

Thursday, November 24, 2011

Shared data tariffs, bill shock, net neutrality and mobile traffic management

Mark Bridge writes:

Today’s mobile phone customers want more and more mobile data, which is stretching network capacity. In addition, many of those consumers would rather not be committed to a limit; they’d rather have a mobile internet tariff that is (or appears to be) unlimited. This puts even more pressure on mobile networks.

Something that’s starting to be suggested as a solution - not just to the challenge of increasing data demands but also to the risk of ‘bill shock’ - is the shared data plan. In fact, Orange UK has already launched a combined iPhone and iPad plan that let the two devices share a monthly data allowance on a single tariff.

I’ve been speaking to Randy Fuller, Director of Strategic Marketing at mobile data management company Tekelec, to learn more about sharing data.

“Right now, almost every single mobile data package is purchased on a device-by-device basis. So even if I have an iPad and a smartphone and a USB modem, there are generally three different separately-counted line items - probably even three different bills. The idea is to collect all of those together”, he explained.

Shared data plans don’t just simplify billing for consumers, they also increase customer loyalty. Yet they’re not a particularly new idea. The idea of sharing voice and text messages across a number of devices is well-established in the corporate world, with many mobile phone users billed on the same account. What’s changed is the increased focus on consumers - and a move towards multiple devices rather than multiple users.

Tekelec is expecting a sharp uptake in these shared data plans; a recent project with Infonetics Research forecast that the number of mobile broadband devices sold globally on shared data plans would grow from 14.5 million in 2011 to 186.8 million in 2015, the equivalent of 89% growth every year.

However, there’s more to the shared data plan than a clever tariff. According to Randy Fuller, network operators also need to think about data management... and that brought up the topic of net neutrality.

We also talked about 4G LTE in the UK - and whether or not it’ll answer the demand for data - before looking into a future where devices will automatically switch between a variety of networks.

“You’re going to use multiple different types of networks without even knowing about it”, said Randy. “In five years’ time what’ll happen is that there’ll be more ubiquitous coverage but the speed, availability, all that stuff will change from place to place. And the big, big change is you’re not going to have to know about that. A lot of mobile operators are working on what they call heterogeneous networks, lots of different kinds of networks, and being able to get you on and get your device off that network without you having to worry about it or do anything.”

You can listen to the full 20-minute interview with Randy Fuller of Tekelec on our website or by downloading the MP3 file. Alternatively, subscribe to all our podcasts via iTunes or on our RSS feed.
Print
Author: The Fonecast
1 Comments
Rate this article:
No rating

Categories: Networks and operators, OpinionNumber of views: 11110

Tags: 4g internet data tariff tekelec

1 comments on article "Shared data tariffs, bill shock, net neutrality and mobile traffic management"

0
0
Avatar image

Rachel

11/30/2011 7:53 PM

The solution for this bill shock problem already exists...why wait for cell phone companies to take the initiative to send correct usage alerts? I use Telicost-Lite, which gives me the alerts I need to stay on track with voice, data, SMS and roaming. And, it’s a free download for Android, iPhone and Blackberry.

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Recent Podcasts

From the archive: some of our favourite mobile industry interviews from 2007, 2008 and 2009

Podcast - 5th June 2013

We're celebrating the seventh anniversary of The Fonecast this month with a handful of our favourite interviews from the early years.

You'll hear Ben Whitaker from Masabi, Truphone co-founder James Tagg, former Olympic athlete Steve Backley OBE and online banking pioneer Steve Townend.

Author: The Fonecast
0 Comments
Article rating: No rating

The latest mobile industry news: from the delayed 'Facebook phone' to life-saving QR codes

Podcast - 29th May 2013

This week's podcast begins with a report about a delay - or perhaps even cancellation - for the UK launch of HTC's Facebook phone, the HTC First.

We then move on to Vodafone's results, an Android app scare for Sky, Samsung's successes, contactless payments, potentially life-saving QR codes and an uncomfortable story about a smuggled mobile phone.

Author: The Fonecast
0 Comments
Article rating: No rating

New devices from BlackBerry, HP and Jolla... plus a new purchase for Yahoo

Podcast - 22nd May 2013

We start this week's podcast by talking about Yahoo and Tumblr before moving on to discuss Google's recent developer conference.

There are product announcements from BlackBerry, HP and the former MeeGo developers at Jolla... and there's some interesting mobile app news as well.

Author: The Fonecast
0 Comments
Article rating: No rating

Good news from Nokia, unwelcome headlines for EE and a profitable year at Sony

Podcast - 15th May 2013

Three new smartphones launched at three separate events. Yes, Nokia has definitely been busy in the past few days.

As well as talking about Finland's finest phones, we also discuss recent claims made about EE, annual results from Sony, smart metering, 5G technology, virus protection, Vodafone and the worldwide growth of mobile phones.

Author: The Fonecast
0 Comments
Article rating: No rating

From airports to airtime... and from mobile ads to mobile apps

Podcast - 8th May 2013

We start today's programme with the promise of a faster roll-out for the UK's mobile broadband services.

Next on the agenda is tablet sales... followed by mobile security, mobile boarding passes, quarterly results, acquisitions, advertising and management succession.

Author: The Fonecast
0 Comments
Article rating: No rating
RSS
First1718192022242526Last

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«December 2024»
MonTueWedThuFriSatSun
2526272829301
2345678
9101112131415
16171819202122
23242526272829
303112345

Archive

Terms Of Use | Privacy Statement