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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, January 30, 2014

Turn your radio on

FM radio activated for BlackBerry Z30, BlackBerry Q10 and BlackBerry Q5 users

Mark Bridge writes:

There was great news for some BlackBerry owners this week. The new 10.2.1 update to the BlackBerry 10 OS was released, offering a new incoming call screen, SMS and email groups, more options for locking and unlocking, extra battery usage information, enterprise features and - for customers with a BlackBerry Z30, BlackBerry Q10 or BlackBerry Q5 smartphone - an FM radio.

To quote BlackBerry’s announcement: “the new software update unlocks the built-in FM radio in those handsets. You can listen to local FM stations, which does not require any network connection.”

Hang on a moment. Am I missing something?

The BlackBerry Q10 went on sale in the UK last April. £579.99-worth of technology. Lovely. Touch-sensitive display and a QWERTY keyboard.

And if you bought one, you’ve been carrying it around WITH A USELESS FM RADIO FOR THE PAST NINE MONTHS.

As far as I can tell, BlackBerry deliberately put it in there - unless some rogue hardware developer sneaked an extra radio in when no-one was looking - and then decided to hide it away for half of your 18-month contract. We need to believe the hardware had been developed but no-one had worked out how to get the software part operational.

I really don’t understand.

Still, as Albert Brumley wrote - and Ray Stevens sung almost 35 years later:

“Everybody has a radio receiver
All you got to do is listen for the call”

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Recent Podcasts

Smartphone shipments, multiple messages and a Best Buy buy-out

Podcast - 1st May 2013

This week's news report begins with quarterly figures from Samsung and Apple - and a discussion about what the future may hold for iOS.

We also talk about instant messaging versus SMS, the end of Best Buy's European joint venture with Carphone Warehouse, patent wars, white spaces and connected cars.

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Hanging on the Telephone

Podcast - 30th April 2013

It feels like many people are hanging on to mobile advertising as the future of mobile marketing.

Yet there's much more to mobile marketing than the banner ad. In this podcast a panel of experts considers the latest trends and innovation that could change the future of marketing.

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Visiting the GSMA Connected City at Mobile World Congress 2013

Podcast - 26th April 2013

In this special feature we're looking around the GSMA Connected City at Mobile World Congress 2013.

Mark Bridge and Grant Notman discuss machine-to-machine communications and the Internet of Things, meeting people who've worked with 4G-enabled cars, port logistics, connected houses, m-health and the GSMA's own app development programme.

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Music discovery, patent licensing, mobile money and app-enabled underwear

Podcast - 24th April 2013

There's a diverse collection of mobile-related news in this week's 30-minute podcast.

We start with the new Twitter music service before moving on to discuss quarterly results, patent licensing, wireless charging, advertising and mobile payments... before ending with a curious report about app-controlled underwear.

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Bring Your Own Device: A Faustian Pact? (part 2)

Podcast - 18th April 2013

This is the second part of our programme recorded at the April 2013 meeting of Mobile Monday London, where a panel of experts discussed the topic 'BYOD: A Faustian Pact?'

The panel was chaired by David Rogers of Copper Horse Solutions. His panellists were Caroline Maloney from Telefonica, Charles Brookson of Azenby, David Arnold from BlackBerry and Gemma Coles from Mubaloo.

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