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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, February 8, 2011

Nokia - a burning platform or a red-hot hoax?

Mark Bridge writes:

On Friday morning, Nokia is hosting a Strategy and Financial Briefing in London. And on Sunday evening, it’s holding a press briefing in Barcelona. CEO Stephen Elop is expected to make some significant changes to the company - but what will he say?

The rumours started when the company announced its quarterly and annual results a couple of weeks ago. Mr Elop talked of competing on an “ecosystem to ecosystem basis”, saying Nokia “must build, catalyse or join a competitive ecosystem”.

Does this mean Nokia is about to announce a partnership that would see it move away from its in-house Symbian and MeeGo operating systems?  That’s certainly what a lot of people expect. It’s something that James Rosewell mentions in today’s podcast: “I suspect we’re going to see a two-tier strategy from Nokia, where they’re going to give MeeGo a good chance but also bring out some similar handsets running Windows Phone.”

Yesterday, adding to the speculation, copies of what was said to be a memo from Stephen Elop started to appear online. Engadget.com is one of the sites with the full version, which it says has been confirmed as an official Nokia document. In it, Mr Elop describes Nokia as “standing on a burning platform” from where it needs to jump into the unknown.

However, author and consultant Tomi Ahonen isn’t convinced. He points to errors and omissions that suggest the document isn’t true.

It’s quite possible the truth is somewhere in the middle; like many internet memes, the original story may have been augmented and edited by participants to make a point. Mark Guim of thenokiablog.com says he’s been told it’s a blog post, not a memo, and “some of the info is false some true.”

Whichever is the case, we’ve only got 48 hours to wait. Why are we all so impatient?

 Key words from Burning Platform memo

[Word cloud by wordle.net based on text of alleged memo]

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Recent Podcasts

Bring Your Own Device: A Faustian Pact? (part 1)

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This programme was recorded at the April 2013 meeting of Mobile Monday London, where a panel of experts discussed the topic 'BYOD: A Faustian Pact?'

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App investigations, call charge changes, malware, mobile ads and more

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Facebook goes home, BBM Music goes silent and HTC profits go down

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We then move on to discuss quarterly figures, a departure at HP, a mobile acquisition for Cisco, some WiFi research, the end of BBM Music... and much more.

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Ofcom complaints, BlackBerry results, 4G rollout and maybe a Facebook phone

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In this week's podcast news report we're talking about quarterly results from BlackBerry and Three UK, we're discussing the latest network complaints data from Ofcom and we're contemplating the arrival of a new Facebook phone.

There's also time to discuss EE's UK 4G rollout, a dramatic move from T-Mobile USA and a train ticket app from O2.

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Where next for mobile music?

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Music is a fundamental part of our lives, yet the vinyl record and the CD are increasingly formats of the past. The rise of digital music has been exponential and mobile is firmly part of that picture.

So where is this all going... and how on earth do you make any money from it?

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