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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, June 9, 2011

Apple iMessage isn't going to kill SMS

Mark Bridge writes:

Apple iMessage is going to kill SMS. And then, when it’s killed it, it’ll dance on its grave. Anticlockwise. Whilst mocking every mobile network in the world.

iMessage, in case you missed the iOS5 announcement, is a type of messaging service that’ll work over WiFi or 3G between any iPad, iPhone or iPod touch devices. You’ll be able to send text, photos, videos, contact details and location information. But is it really an SMS killer?

No. Of course it isn’t. And here’s why.

1. BlackBerry Messenger didn’t kill SMS. And we’ve had that for quite a while. (iMessage may not do BBM much good, but that’s another story).

2. Not everyone has an iOS device. Even if something similar is added to Android, there’s enough cross-platform traffic to keep SMS going.

3. TV talent shows, automatic bank updates and charity donations will still use SMS.

4. iMessages isn’t free. It uses 3G data when you’re not on WiFi. Not much, admittedly, but probably enough to make consumers nervous. Watch out for the first “iMessages roaming horror” story.

5. FaceTime hasn’t killed phone calls. Why should iMessage kill SMS?

5. SMS isn’t immortal. It’ll die anyway. Eventually.

Don’t get me wrong, iMessage has many benefits. But it’s no killer.

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Recent Podcasts

Bring Your Own Device: A Faustian Pact? (part 1)

Podcast - 18th April 2013

This programme was recorded at the April 2013 meeting of Mobile Monday London, where a panel of experts discussed the topic 'BYOD: A Faustian Pact?'

The panel was chaired by David Rogers of Copper Horse Security. His panellists were Caroline Maloney from Telefonica, Charles Brookson of Azenby, David Arnold from BlackBerry and Gemma Coles from Mubaloo.

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App investigations, call charge changes, malware, mobile ads and more

Podcast - 17th April 2013

In our 30-minute podcast this week we're talking about the OFT's app investigation, Ofcom's plans for premium rate calls and the growth of Android malware.

We also discuss Microsoft's complaint about Google, an increase in mobile advertising and 'hacking' aircraft navigation using a smartphone.

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Facebook goes home, BBM Music goes silent and HTC profits go down

Podcast - 10th April 2013

We start this week's podcast by talking about Facebook Home, the new Android-based service from the social network.

We then move on to discuss quarterly figures, a departure at HP, a mobile acquisition for Cisco, some WiFi research, the end of BBM Music... and much more.

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Ofcom complaints, BlackBerry results, 4G rollout and maybe a Facebook phone

Podcast - 3rd April 2013

In this week's podcast news report we're talking about quarterly results from BlackBerry and Three UK, we're discussing the latest network complaints data from Ofcom and we're contemplating the arrival of a new Facebook phone.

There's also time to discuss EE's UK 4G rollout, a dramatic move from T-Mobile USA and a train ticket app from O2.

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Where next for mobile music?

Podcast - 2nd April 2013

Music is a fundamental part of our lives, yet the vinyl record and the CD are increasingly formats of the past. The rise of digital music has been exponential and mobile is firmly part of that picture.

So where is this all going... and how on earth do you make any money from it?

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