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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, May 29, 2011

How the iPad changed business within a year

Mark Bridge writes:

Even the most cynical observer needs to admit that the Apple iPad is changing business. Cynics can argue that the world of work may not be changed permanently - and it may not be changed for good - but the way we work is definitely changing.

iPad sales started just over a year ago, hitting the US in April 2010 and the UK at the end of May. Soon, companies with nothing to say were squeezing “iPad” or “tablet” into their press releases. Gone were dubious surveys that demonstrated a product’s merits; instead we now had dubious tablet apps. Kitteh want iPad. Awww.

But alongside the novelty there’s been practicality. Recently US mobile payment service Square launched an updated app that’ll turn an iPad into a cash register. Plug in the tiny Square card reader and your iPad is a Point of Sale terminal. No need for a till, no need for a separate credit card machine. Square Register lets you sell products, takes payment, sends receipts by email and will even analyse your sales.

And now Alaska Airlines is replacing flight manuals with iPads in a move that’s been approved by the Federal Aviation Administration. Although equipping crews with iPads has a cost implication, this is expected to be offset by cost savings from paper, printing and distribution costs, along with reduced fuel consumption and a lower risk of injury from the lighter weight. Alaska Airlines says pilots will be able to find information faster and easier (although, as the iPad is an electronic device, it needs to be stowed during takeoff and landing!)

Yes, the iPad is still favoured as a media consumption device - and we’re a long way from the Star Trek world where engineers carried tablet computers everywhere - but we’re definitely getting closer.

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Recent Podcasts

Results from EE, new phones from LG and HTC... and free WiFi from Barclays

Podcast - 20th February 2013

We start this week's podcast with financial results from EE - along with new phones from LG and HTC.

There's also a merger between mobile browser companies, mobile security from Vodafone, free WiFi from Barclays bank, a preview of Ubuntu for smartphones... and much more.

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James Tagg explains Truphone+, the mobile service where GSM meets VoIP via WiFi

Podcast - 15th February 2013

Truphone is a pioneer of internet calling via WiFi - and it's recently announced a new service that aims to integrate GSM calls with its VoIP app.

In this special programme we interview Truphone co-founder and CTO James Tagg about the company's plans.

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Mobile calls go over WiFi, Skype credit is bought via mobile and an Android phone goes into space

Podcast - 13th February 2013

There are many mobile boundaries being blurred in this week's podcast.

Topics include Truphone's combined WiFi and mobile service, Skype's move to direct mobile billing, the rise of 4G and an Android-controlled satellite.

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We talk to Vince Russell of The Cloud about public WiFi hotspots

Podcast - 8th February 2013

One of the biggest companies meeting the UK's demand for public WiFi is The Cloud, which has spent the last few years putting its network into thousands of venues.

In this programme we interview Vince Russell, managing director of The Cloud, to discover what the company's doing... and to see whether mobile operators should be worried.

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Mobile by numbers: BlackBerry 10, 4G, Three UK and Microsoft 4Afrika

Podcast - 6th February 2013

We start this week's podcast by talking about the launch of BlackBerry 10 before moving on to discuss a 4G promise from Three UK.

The numerical theme continues with the Microsoft 4Afrika project, a handful of quarterly results and some investment news. Plus there’s worrying new malware and a curious Apple trademark application.

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