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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 4, 2013

Smartphones are about to get smarter - in many different ways

Mark Bridge writes:

At Mobile World Congress 2012 I spent quite a bit of time talking about quad-core smartphones. The year before had seen a fair amount of 3D screen technology. Back in 2010 it was the growth of apps. This year I wasn’t hearing so much about mobile device innovation.

Sure, there were new handsets, from the €15 feature phone to the HD phablet, but none of these really stood out as far as I was concerned.

It seems that manufacturers are being held back by a number of factors. Smartphone screens have reached the limits of the human eye - such as the ‘Retina Display’ trademarked by Apple - so there’s now less room for further innovation there. Smartphone cameras are more than good enough for print and online use, which means a few extra megapixels don’t make much difference. Smartphone design is heavily influenced by the distance from the human ear to the mouth - and by the physical characteristics of the materials being used for manufacturing. How much slimmer do phones really need to be?

This all suggests our industry is stuck with making smartphones that are slim rectangular boxes… and it’s going to keep making them until everyone in the world has one. Or two.

So if you can’t differentiate your device through its design, its camera, its display or its size, you’ll need to find another way. That’s why I’m expecting to see a lot more innovation around features and content this year.

MWC 2013 certainly provided plenty of hints that ‘other innovation’ was about to become a hot topic.

Enhanced audio quality and noise reduction were being demonstrated by NXP Software and Audience. Both companies can reduce background noise and improve voice clarity on a phone call, although you may not necessarily see their names promoted because manufacturers don’t always want to admit they’ve turned to an external specialist for support.

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Then there was Immersion, which showed me how haptics and screen-sharing could be used for social interaction between two people regardless of distance. One person’s on-screen touch could be mirrored on the other person’s device, complete with gentle vibration when the people ‘touched’ each other.

When every smartphone has a similar shape and a similar spec, any difference can become a reason to buy. That’s why, as I said in Friday’s podcast, I’m expecting to see much more of this peripheral innovation in the next few months.

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The Mobile Academy: a masterclass for mobile success

Podcast - 1st February 2013

The Mobile Academy offers a London-based masterclass designed to give you a helping hand with mobile innovation, whether you're an entrepreneur, a business owner, a developer or a designer.

We've been talking to Julia Shalet, Course Director of the Mobile Academy, to learn more about the next 10-week course.

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Smartphones keep selling, Firefox goes mobile and BlackBerry prepares for launch

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The last of the 2012 quarterly results are coming in, so it's time to compare figures from the biggest mobile handset manufacturers.

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UTuneMe introduces personalised audio advertising on smartphones

Podcast - 25th January 2013

In this special feature we're talking to Shankar Meembat, co-founder and CEO of Exaget, about the company's new UTuneMe service.

It lets broadcasters add targeted audio advertisements to radio programmes that are streamed onto smartphones.

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Mobile payments, mobile retailing, mobile networks and mobile makers

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It's another packed podcast this week, starting with mobile payments and ending with DIY mobile accessories.

We also cover manufacturing news, mobile VoIP calling, a new virtual network heading for the UK high street, shop closures, smart accessories and phablets.

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This week's mobile industry podcast, from hungry smartphones to high-street retailing

Podcast - 16th January 2013

We start this week with a look at troubled UK retailer HMV before moving on to research that sheds new light on mobile data usage.

You'll also find a new mapping app, increasing free WiFi coverage, a phone service designed for children and preliminary quarterly results from Samsung and Nokia.

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