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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, December 9, 2014

Within three years, most users will turn to their tablet or smartphone for online activities

New predictions from Gartner show how we’re moving to 'mobile first'

New predictions from technology research company Gartner have shown how we’re increasingly relying on mobile technology.

It’s forecasting that by 2018, more than 50% of users worldwide will go to a tablet or smartphone first for all their online activities.

A similar trend is anticipated in businesses: by 2018, 40% of enterprises are expected to specify WiFi as the default connection for non-mobile devices, including desktop computers, printers and desk phones.

Van Baker, research vice president at Gartner, said “The use pattern that has emerged for nearly all consumers, based on device accessibility, is the smartphone first as a device that is carried when mobile, followed by the tablet that is used for longer sessions, with the PC increasingly reserved for more-complex tasks. This behavior will adapt to incorporate wearables as they become widely available for users. As voice, gesture and other modalities grow in popularity with consumers, and as content consumption tasks outweigh content creation tasks, this will further move users away from the PC.”

Smartphones are also expected to drop in price as feature phone sales give way to better-specified devices in developing markets. By 2018, Gartner has calculated that more than three-quarters of all global smartphone sales will come from developing countries - and by 2020, 75% of smartphone buyers will be paying less than $100 (£64) for a device.

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Recent Podcasts

The Mobile Academy: a masterclass for mobile success

Podcast - 1st February 2013

The Mobile Academy offers a London-based masterclass designed to give you a helping hand with mobile innovation, whether you're an entrepreneur, a business owner, a developer or a designer.

We've been talking to Julia Shalet, Course Director of the Mobile Academy, to learn more about the next 10-week course.

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Smartphones keep selling, Firefox goes mobile and BlackBerry prepares for launch

Podcast - 30th January 2013

The last of the 2012 quarterly results are coming in, so it's time to compare figures from the biggest mobile handset manufacturers.

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UTuneMe introduces personalised audio advertising on smartphones

Podcast - 25th January 2013

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It lets broadcasters add targeted audio advertisements to radio programmes that are streamed onto smartphones.

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Mobile payments, mobile retailing, mobile networks and mobile makers

Podcast - 23rd January 2013

It's another packed podcast this week, starting with mobile payments and ending with DIY mobile accessories.

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This week's mobile industry podcast, from hungry smartphones to high-street retailing

Podcast - 16th January 2013

We start this week with a look at troubled UK retailer HMV before moving on to research that sheds new light on mobile data usage.

You'll also find a new mapping app, increasing free WiFi coverage, a phone service designed for children and preliminary quarterly results from Samsung and Nokia.

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Article rating: 5.0
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