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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, January 8, 2012

Last week at The Fonecast: 9th January 2012

Mark Bridge writes:

Happy New Year and welcome back to our weekly news summary (which is also available by email if you register online). Thanks to the Bank Holiday last Monday we’ve had a relatively gentle start to the year, although I’m sure this week’s CES show in Las Vegas will generate plenty of product news.

One person who’s had a dramatic start to 2012 is Scott Thompson, who is leaving PayPal to join Yahoo! as its new CEO. He’s taking over from interim CEO Tim Morse, who returns to his role as Chief Financial Officer. Mr Morse, as I’m sure you’ll remember, replaced Carol Bartz in October 2011.

There’s also big (or biggish) news from Nokia. It’s acquired Norwegian mobile software company Smarterphone, which gives it control of yet another mobile operating system. The deal actually took place in November but has only just been announced.

Here in the UK, Everything Everywhere has said it’ll be hosting China Telecom’s new virtual network. This is something of a milestone, as it’s believed to be the first time a Chinese telecom operator has launched its own virtual network outside China.

Meanwhile, O2 is busy creating Europe’s biggest free WiFi zone. When completed, it’ll cover the Westminster, Kensington and Chelsea areas of London - and should at least partially be in place for the Olympics.

And there was a rap on the knuckles for the EM Radiation Research Trust, who’d warned men not to keep their mobile phones in their trouser pockets. The ASA said these ads were likely to cause unjustifiable distress... particularly given their placement in gents’ toilets.

In addition to all this, we’ve started the year with a fair few research reports. Mobile video usage is expected to increase eight-fold during the next five years, we’ve learned that 1% of mobile users consume 50% of all mobile data, mobile coupon redemption rates are expected to be 8 times better than paper coupons, iPad users are believed to have downloaded three billion applications since the tablet was launched - and more than half of all handsets shipped worldwide in the next 12 months are expected to be 3G or 4G mobile phones.

All pretty upbeat, I’d say. Looks like 2012 is going to be fun!

This week we’re hosting the Carnival of the Mobilists, which collects and summarises the best mobile blogging from around the web. Head straight for our Opinion section to find the ‘Carnival’, or visit mobili.st to learn more about the mobile blogging community.

Start your week with a reminder of the latest headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.
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Recent Podcasts

Catch up with the latest mobile industry news, from CES to the UK 4G auction

Podcast - 9th January 2013

We have a particularly packed programme this week as we catch up with all the biggest mobile industry news stories since Christmas.

There's opinion on everything from the UK 4G auction to the current CES show and from open-source smartphones to wireless phone charging in cars.

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Our mobile phone industry predictions for 2013

Podcast - 19th December 2012

It's the last podcast of 2012, so we're making some predictions about the mobile industry in 2013... and looking back to the forecasts we made twelve months ago..

Should we expect a renaissance at BlackBerry?  Is it the beginning of the end for SMS?  Will smartphones keep getting bigger?  Will the number of UK networks get smaller? 

Author: The Fonecast
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Gemalto and mobile financial services: we talk to Amol Deshmukh and Winston Yeo

Podcast - 14th December 2012

Today's podcast feature takes a look at mobile financial services, from the current state of mobile payments to NFC adoption and the developments we're likely to see next year.

Joining us are Winston Yeo, Vice President Marketing and Product Management for Mobile Financial Services at Gemalto, and Amol Deshmukh, Gemalto's Director of Mobile Financial Services for North America.

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A manufacturing break-up, mobile WiFi hotspots, customer satisfaction... and more

Podcast - 12th December 2012

This week's podcast includes news of two more UK virtual networks, Nokia's property deal, a break-up for ST-Ericsson and Huawei's new partnership with Three.

We also look at WiFi hotspots in London taxis, Ofcom's research into customer service, pre-loaded security software on Android smartphones and a man whose iPhone may have cost him a job.

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Keith Curran interview: challenges for mobile networks, opportunities for mobile dealers

Podcast - 7th December 2012

This week Iain Graham has been talking to Keith Curran about the problems facing mobile networks and the opportunities for mobile phone dealers.

Keith was a director of the Caudwell Group before setting up, running and later selling service provider Yes Telecom. He’s now CEO of Steadings Group.

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