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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, May 28, 2012

Last week at The Fonecast: 28th May 2012

Motorola gets Google, HP gets frugal

Mark Bridge writes:

Just over a week ago Motorola Mobility lost a patent-related legal case against Microsoft in the USA. A couple of days later the company was formally acquired by Google – and a few days after that it lost a patent case against Microsoft in Germany. Business as usual, you might say.

HP didn’t have a great week either. It’s planning to reduce its employee numbers by 27,000 people – and first to go is Mike Lynch, whose UK-based company Autonomy was bought by HP last year.

Rather more upbeat is the world of alternative mobile networks. Two more MVNOs have arrived in the UK, with China Telecom’s CTExcelbiz targeting Chinese residents while Bemilo is aimed at concerned parents.

And WiFi availability is increasing too, as Greene King pubs and restaurants prepare to receive free WiFi from The Cloud. You’ll even be able to use WiFi on Eurostar trains from next year. “I’m on a train. I said, I’m on a train. In a tunnel. Under the sea.”

Security was hitting the headlines, with McAfee announcing a big jump in Android malware, Carphone Warehouse offering cut-price Norton mobile security software and PhonepayPlus putting an end to a text message fraud that worked via dodgy apps.

Raising a few eyebrows were Waterstones (which plans to sell Amazon Kindle devices and ebooks in its shops), Yahoo! (which launched a new web browser for Apple devices) and Sidecar (with an app that adds video, location sharing and contact information to voice calls).

But for me, the biggest surprise came from Orange. Not the completion of its network sharing arrangement with T-Mobile. Not the launch of an e-ticket trial for buses. No, it was the mobile-enabled AGA oven. You can turn it off from your phone. And you can turn it on from your phone. I hope to goodness there’s a cat proximity sensor on the cooker.

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Recent Podcasts

Catch up with the latest mobile industry news, from CES to the UK 4G auction

Podcast - 9th January 2013

We have a particularly packed programme this week as we catch up with all the biggest mobile industry news stories since Christmas.

There's opinion on everything from the UK 4G auction to the current CES show and from open-source smartphones to wireless phone charging in cars.

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Our mobile phone industry predictions for 2013

Podcast - 19th December 2012

It's the last podcast of 2012, so we're making some predictions about the mobile industry in 2013... and looking back to the forecasts we made twelve months ago..

Should we expect a renaissance at BlackBerry?  Is it the beginning of the end for SMS?  Will smartphones keep getting bigger?  Will the number of UK networks get smaller? 

Author: The Fonecast
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Gemalto and mobile financial services: we talk to Amol Deshmukh and Winston Yeo

Podcast - 14th December 2012

Today's podcast feature takes a look at mobile financial services, from the current state of mobile payments to NFC adoption and the developments we're likely to see next year.

Joining us are Winston Yeo, Vice President Marketing and Product Management for Mobile Financial Services at Gemalto, and Amol Deshmukh, Gemalto's Director of Mobile Financial Services for North America.

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A manufacturing break-up, mobile WiFi hotspots, customer satisfaction... and more

Podcast - 12th December 2012

This week's podcast includes news of two more UK virtual networks, Nokia's property deal, a break-up for ST-Ericsson and Huawei's new partnership with Three.

We also look at WiFi hotspots in London taxis, Ofcom's research into customer service, pre-loaded security software on Android smartphones and a man whose iPhone may have cost him a job.

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Keith Curran interview: challenges for mobile networks, opportunities for mobile dealers

Podcast - 7th December 2012

This week Iain Graham has been talking to Keith Curran about the problems facing mobile networks and the opportunities for mobile phone dealers.

Keith was a director of the Caudwell Group before setting up, running and later selling service provider Yes Telecom. He’s now CEO of Steadings Group.

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