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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, June 25, 2012

Last week at The Fonecast: 25th June 2012

Microsoft cooks up two new tablets while LG turns down the heat

Mark Bridge writes:

Time once again for our look at all the biggest mobile industry stories from the past seven days.

Microsoft kicked the week off with news of an own-brand rival to the Apple iPad. The new Windows-based Microsoft Surface tablets will start to appear later this year, although full details of the specifications – including whether or not there’ll be cellular connectivity – remain unconfirmed.

Windows Phone 8 start screen

But that wasn’t the only hot news from Richmond. We also saw a preview of Windows Phone 8, the obviously-named successor to Microsoft’s Windows Phone 7 mobile operating system. It’ll be pre-installed on new phones from later this year but won’t be available as an upgrade for older phones.

That’s not necessarily good news for anyone who’s just bought a Nokia Lumia... but at least those customers will know how to get the best from their handsets. Nokia has just launched a service called Smart Setup, which offers a free telephone helpline to UK customers who buy a Lumia smartphone.

Sticking with the UK, we heard that Amazon’s own Android application store is heading our way this summer. It’s already a popular destination in the USA – and it could well be a precursor to the Kindle Fire tablet turning up.

Talking of international travel, T-Mobile UK launched new tariff options that give its customers an unambiguous data allowance when they’re using a smartphone or mobile broadband device abroad.

However, it wasn’t a week of entirely upbeat news. Samsung had a challenging time, dealing with a Galaxy SIII that appeared to have suffered some heat-related damage. Twitter experienced problems too, seeing the ‘fail whale’ surfacing for over an hour on Thursday.

And – in a week when one of the world’s big technology companies moved into tablet manufacturing – LG was reported to be putting tablet development “on the back burner” in order to focus on mobile devices. Quite a contrast with tablet-lovin’ Microsoft, which killed off its Kin smartphones a couple of years ago.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Recent Podcasts

Catch up with the latest mobile industry news, from CES to the UK 4G auction

Podcast - 9th January 2013

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Our mobile phone industry predictions for 2013

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Gemalto and mobile financial services: we talk to Amol Deshmukh and Winston Yeo

Podcast - 14th December 2012

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A manufacturing break-up, mobile WiFi hotspots, customer satisfaction... and more

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Keith Curran interview: challenges for mobile networks, opportunities for mobile dealers

Podcast - 7th December 2012

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Keith was a director of the Caudwell Group before setting up, running and later selling service provider Yes Telecom. He’s now CEO of Steadings Group.

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