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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, May 29, 2011

How the iPad changed business within a year

Mark Bridge writes:

Even the most cynical observer needs to admit that the Apple iPad is changing business. Cynics can argue that the world of work may not be changed permanently - and it may not be changed for good - but the way we work is definitely changing.

iPad sales started just over a year ago, hitting the US in April 2010 and the UK at the end of May. Soon, companies with nothing to say were squeezing “iPad” or “tablet” into their press releases. Gone were dubious surveys that demonstrated a product’s merits; instead we now had dubious tablet apps. Kitteh want iPad. Awww.

But alongside the novelty there’s been practicality. Recently US mobile payment service Square launched an updated app that’ll turn an iPad into a cash register. Plug in the tiny Square card reader and your iPad is a Point of Sale terminal. No need for a till, no need for a separate credit card machine. Square Register lets you sell products, takes payment, sends receipts by email and will even analyse your sales.

And now Alaska Airlines is replacing flight manuals with iPads in a move that’s been approved by the Federal Aviation Administration. Although equipping crews with iPads has a cost implication, this is expected to be offset by cost savings from paper, printing and distribution costs, along with reduced fuel consumption and a lower risk of injury from the lighter weight. Alaska Airlines says pilots will be able to find information faster and easier (although, as the iPad is an electronic device, it needs to be stowed during takeoff and landing!)

Yes, the iPad is still favoured as a media consumption device - and we’re a long way from the Star Trek world where engineers carried tablet computers everywhere - but we’re definitely getting closer.

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Recent Podcasts

A week of mobile industry news, from UK 'not spot' coverage proposals to Microsoft's new non-Nokia smartphone

Podcast - 12th November 2014

This week's podcast begins with a heated discussion about the UK government's consultation about improving mobile phone coverage.

Iain, James and Mark then move on to talk about over-the-top voice services, mobile internet usage, patent deals, the UK's next spectrum auction and wearable technology.

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Talking about mobile ticketing with Ashley Murdoch of Corethree

Podcast - 7th November 2014

Leaving your wallet at home and going shopping with nothing more than your mobile phone is still a science-fiction vision of the future.

But it's getting much closer to reality, thanks to a UK-based company called Corethree. They're currently working with a number of public transport operators and have brought mobile tickets to a wide range of smartphones.

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New products from Microsoft, Samsung and Huawei... plus the rest of the week's news

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The new Microsoft Band, the Samsung Galaxy A smartphones and the Huawei Honor 6 are all discussed in this week's podcast.

We also look at some of the mobile industry's other big stories, including Amazon UK's mobile phone deals, the Lenovo purchase of Motorola Mobility, LG's quarterly results and the anticipated increase in WiFi hotspots.

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Big numbers for EE, Apple, smartwatches and the Internet of Things

Podcast - 29th October 2014

We start this week's podcast with news that EE now has the largest 4G customer base in Europe, with 5.6 million UK connections.

There's also talk about a new DIY product for the Internet of Things, the disappearance of Nokia branded smartphones, quarterly results for Apple, increasing M2M connections and a growing market for smartwatches.

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The latest UK mobile industry podcast, including new devices from Apple, Google and will.i.am

Podcast - 22nd October 2014

The new Apple iPad tablets, Google's latest Nexus devices, Android Lollipop, wearable tech from will.i.am and the world's slimmest smartphone all feature in this week's podcast.

We're also talking about free mobile data for Christmas, 4.5G technology being rolled out in the UK, 5G technology being tested in South Korea, the end of an era for webOS and video messages that self-destruct.

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