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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, April 2, 2012

Last week at The Fonecast: 2nd April 2012

Mark Bridge writes:

It’s always a relief when April Fool’s Day doesn’t fall on a work day, isn’t it?  Still, that didn’t stop the jokes. Even though the mobile industry traditionally tends to head to the pub for a roast dinner and a pint on Sunday, there was many a prank in the morning of April 1st. Our friends at 51Degrees.mobi revealed left-handed device detection, Google prepared to run mobile ads on phones with dials, Phones 4U introduced Gnomes 4U femtocells, Nokia made a Windows Phone device out of ice… and so on.

Back to reality now – and with a bump.

BlackBerry manufacturer Research In Motion reported quarterly results that weren’t as good as previously hoped. CEO Thorsten Heins talked about a ‘refocus’ on enterprise users, which led a number of journalists to assume the company was about to drop its offering to individual consumers. Not true.

On a positive financial note, UK-based mobile commerce business Monitise plc agreed to acquire US-based mobile banking company Clairmail Inc. The deal values Clairmail at approximately £109 million.

The other big headline-grabber of the week was the European Commission, which moved closer to seeing its new roaming rules becoming law. It wants price caps on data use from this summer, along with the ability to choose a separate contract for mobile use abroad from July 2014. Call me a cynic but I can’t see this running smoothly.

While we’re talking about networks, O2 UK introduced a new tariff called On & On. It offers unlimited calls and text messages, along with a fixed data allowance. O2 isn’t the first network to do this, so it’s beginning to look like a trend.

Meanwhile T-Mobile UK has announced that it’ll be increasing some of its prices from May. Customers on most ‘pay monthly’ contracts will have their basic monthly charge increased by 3.7%. It’s a somewhat gentler announcement than last year’s Orange price rise.

Mind you, network operators need every penny they can get. Juniper Research has calculated that the mobile telecommunications industry lost more than $58 billion last year due to inadequate Fraud Management and Revenue Assurance processes. The figure is the equivalent of over 6% of global industry revenue. And that’s no joke.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About us section of our website.
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Recent Podcasts

A BlackBerry battle, SMS spam, iPhone innovation and wireless Leeds

Podcast - 5th December 2012

In this week's podcast we find BlackBerry facing a legal battle, SMS spammers suffering a big fine and EE boosting its 4G data tariffs.

We're also talking about a new iPhone camera accessory from musician will.i.am, rich cross-network communications in Spain, free WiFi in Yorkshire and the year's most-popular mobile search terms.

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HP makes a complaint, Nokia makes a Facebook phone... and much more

Podcast - 28th November 2012

This week's podcast starts with news that HP is unhappy - but we resist the temptation to include any saucy puns that might spice up the story.

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Author: The Fonecast
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Plenty of questions about 3G, 4G and 5G mobile network capacity

Podcast - 21st November 2012

There's plenty of talk about mobile networks in this week's podcast. We start with a new charity-focussed MVNO before moving on to Ofcom's plans for avoiding a mobile capacity crunch.

There's also talk about WiFi offloading, BlackBerry's free voice calling service, Nokia's map business and much more as well.

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We talk consumer privacy and opt-in mobile marketing with Henry Lawson of nFluence

Podcast - 17th November 2012

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nFluence offers a technology solution that lets customers use their smartphone to personalise their marketing preferences in less than 30 seconds.

Author: The Fonecast
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Article rating: 5.0

Diary dates for UK 4G and BlackBerry 10... and much more

Podcast - 14th November 2012

The UK's 4G spectrum auctions are given a start date, while RIM reveals the launch day for its BlackBerry 10 platform.

This week's podcast also covers the patent deal between Apple and HTC, the departure of Windows Live Messenger, the success of the Samsung Galaxy SIII and some mobile payment innovation.

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