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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, April 2, 2012

Last week at The Fonecast: 2nd April 2012

Mark Bridge writes:

It’s always a relief when April Fool’s Day doesn’t fall on a work day, isn’t it?  Still, that didn’t stop the jokes. Even though the mobile industry traditionally tends to head to the pub for a roast dinner and a pint on Sunday, there was many a prank in the morning of April 1st. Our friends at 51Degrees.mobi revealed left-handed device detection, Google prepared to run mobile ads on phones with dials, Phones 4U introduced Gnomes 4U femtocells, Nokia made a Windows Phone device out of ice… and so on.

Back to reality now – and with a bump.

BlackBerry manufacturer Research In Motion reported quarterly results that weren’t as good as previously hoped. CEO Thorsten Heins talked about a ‘refocus’ on enterprise users, which led a number of journalists to assume the company was about to drop its offering to individual consumers. Not true.

On a positive financial note, UK-based mobile commerce business Monitise plc agreed to acquire US-based mobile banking company Clairmail Inc. The deal values Clairmail at approximately £109 million.

The other big headline-grabber of the week was the European Commission, which moved closer to seeing its new roaming rules becoming law. It wants price caps on data use from this summer, along with the ability to choose a separate contract for mobile use abroad from July 2014. Call me a cynic but I can’t see this running smoothly.

While we’re talking about networks, O2 UK introduced a new tariff called On & On. It offers unlimited calls and text messages, along with a fixed data allowance. O2 isn’t the first network to do this, so it’s beginning to look like a trend.

Meanwhile T-Mobile UK has announced that it’ll be increasing some of its prices from May. Customers on most ‘pay monthly’ contracts will have their basic monthly charge increased by 3.7%. It’s a somewhat gentler announcement than last year’s Orange price rise.

Mind you, network operators need every penny they can get. Juniper Research has calculated that the mobile telecommunications industry lost more than $58 billion last year due to inadequate Fraud Management and Revenue Assurance processes. The figure is the equivalent of over 6% of global industry revenue. And that’s no joke.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About us section of our website.
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Recent Podcasts

Motorola cuts jobs, Digia acquires Qt and Starbucks partners with Square

Podcast - 15th August 2012

This week's edition of The Fonecast starts with news that Motorola Mobility is to lose around a fifth of its staff worldwide. There's also more reorganisation at Nokia, which is passing its Qt software business to Digia.

In addition we're talking about a new US partnership between Starbucks and Square, some good news for Research In Motion, a worrying report for Samsung and a major milestone for Shazam.

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BlackBerry PlayBook, Vodafone's start-up plans, Google Wallet and more quarterly results

Podcast - 8th August 2012

We start this week's edition of The Fonecast with a new product from RIM: the mobile-enabled BlackBerry PlayBook. Next comes Vodafone's move to Tech City and Google moving its mobile wallet into the cloud.

You'll also find the latest batch of quarterly results, some mobile data research and a story about sheep sending SMS text messages.

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Samsung and Apple's quarterly results, smartphone sales figures and much more

Podcast - 1st August 2012

There are plenty of quarterly results to report in this week's edition of The Fonecast, including Samsung, Apple, Telefonica and Facebook. In addition, we have new research that shows how smartphone sales are racing ahead as feature phone sales slow down.

There's also news about mobile coverage in the Channel Tunnel, mobile application downloads and m-commerce.

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Doug Suriano of Tekelec talks about net neutrality for mobile networks

Podcast - 30th July 2012

In today's podcast we're talking to Doug Suriano, Chief Technology Officer at mobile broadband solutions company Tekelec, about net neutrality.

Net neutrality is the principle that consumers are not restricted in the ways they're able to use their internet connection. The topic is often in the headlines, either because some governments may want to prevent their citizens from viewing certain types of information - or because of commercial restrictions.

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Ofcom prepares the UK for 4G, WAC joins the GSMA and O2 talks about compensation

Podcast - 25th July 2012

We start this week's podcast with two news stories from Ofcom. Not only has the regulator announced its plans for the UK's 4G spectrum auction, it's also released research that shows we're texting more than we talk.

There's a look at the changing relationship between HTC and Beats Electronics, O2's apology for the network outage earlier this month and the Wholesale Applications Community's integration into the GSMA.

Author: The Fonecast
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