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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, December 15, 2011

Look to the future now: mobile industry predictions for 2012

Mark Bridge writes:

As 2011 draws to a close, many of us start looking towards 2012 and wondering what’ll be happening in the mobile phone industry. Here at The Fonecast we’ve invited a handful of industry experts and business leaders to offer us their thoughts about the coming year.

Today’s podcast contains analysis and insight from Hans Eriksson, Steve Litchfield, Dr Windsor Holden, Dr Mark Smith and Jack Wraith MBE. You can listen to the full programme on our website, via iTunes, on our Facebook page and on the Stitcher mobile app.

I started by talking to Hans Ericsson, Executive Chairman of Bambuser, who explained how the Bambuser video streaming service had been adopted this year by human rights activists. As well as predicting that 2012 would see a growth in the use of live-streaming mobile video services - thanks in part to infrastructure improvements - he also anticipated continuing growth in smartphone sales.

Next was technology journalist Steve Litchfield, who thought Android’s market share might drop next year (along with BlackBerry and Symbian figures). He also thinks the iPhone 5 could struggle slightly when it’s launched, although Apple’s overall market share is unlikely to fall.

Dr Windsor Holden, research director for Juniper Research, started by warning that the recession is likely to affect premium-priced tablet sales but could benefit lower-priced tablet devices. Mobile coupons could also be helped by the economic climate, with consumers using their phones to obtain discounts. In addition, he noted that the London 2012 Olympics were expected to boost mobile advertising, m-gambling and mobile NFC payments.

Dr Mark Smith, CEO and founder of ipadio, covered a wide range of topics from network infrastructure to podcasting. He forecasts more global innovation around 2G technology... and anticipates an increase in the popularity of podcasting within businesses. (Hooray!)

Jack Wraith MBE, chief executive of the Telecommunications UK Fraud Forum, said 2012 could well see more action against cross-border telecoms fraud; definitely good news for consumers. He predicted growth in NFC mobile payments (along with its associated security concerns) and an increase in the trend towards free WiFi, which could challenge mobile networks’ revenue.

Many thanks to all our guests for taking the time to talk to us; listen to the full podcast to hear their forecasts in their own words.

There’s no doubt that 2012 will be a challenging year for much of the mobile phone industry... but if there’s one uniting message from our five podcast guests, it’s that 2012 also promises to be an exciting year as well.

Next week Iain, James and I will be offering our own predictions for 2012 (and looking back at the predictions we made 12 months ago). Download the podcast - and all our programmes as soon as they’re broadcast - by subscribing to our RSS podcast feed or listening via iTunes.
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Recent Podcasts

Chris Millington introduces the Doro PhoneEasy 740 and the Doro Experience

Podcast - 9th November 2012

In this special feature we're talking to Chris Millington, Doro's MD for UK and Ireland. Doro, which produces easy-to-use mobile phones for older people, is releasing its first touch-screen smartphone this month.

As well as explaining the phone's benefits, Chris also describes the advantages of Doro's tablet and PC software. In addition, we take a few minutes to look at Doro's plans for the future.

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Struggles for Comet and Sharp, worries about Android apps

Podcast - 7th November 2012

In this week's podcast we hear that Comet has gone into administration and that Japanese tech manufacturer Sharp is struggling to survive.

There's also concern about the security of some Android apps, some changes afoot at O2 and a new favourite device at WiFi hotspots.

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Apple, Google and Microsoft all have something new to talk about

Podcast - 31st October 2012

We're talking about Apple's iPad mini, the new Google Nexus devices and Microsoft's two updated operating systems in our podcast this week.

There's also the launch of 4G from EE, an assortment of quarterly results and some analysis of smartphone sales.

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EE reveals its 4G tariffs, O2 makes some changes and Samsung still hasn't copied the iPad

Podcast - 24th October 2012

This week we're talking about the UK's first 4G mobile phone tariffs, Ofcom's consultation about contract pricing and O2's response to its recent network outage.

We're also looking at quarterly results from Google and Nokia, Apple's iPad design, Microsoft's tablet pricing and texting cows.

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Problems for O2, ZTE and Huawei... but some good news, too

Podcast - 17th October 2012

Last week wasn't particularly good for O2 in the UK or for Huawei and ZTE in the United States. In today's podcast we explain why.

There's also a look at newly-independent Vertu, Microsoft's new music service, a mobile-friendly search engine and 5G research in the UK.

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