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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, March 20, 2012

Mosaik Solutions: providing mobile coverage data by putting all the pieces together

Mark Bridge writes:

Some parts of the mobile industry are all glamour and glitz, megapixels and multi-cores, apps and ads. And then there are the essential parts of the industry, quite often with considerably less competition... and therefore accompanied by less singing and dancing.

Mosaik SolutionsDespite hailing from the city of Memphis in Tennessee, Mosaik Solutions isn’t from the rock ‘n’ roll end of the mobile industry. It creates mobile coverage maps and provides coverage data, as well as supplying information about coverage patterns, wireless spectrum depth, network configurations and licencing.

Mosaik used Mobile World Congress 2012 as an opportunity to unveil its new name, having previously been called American Roamer.

Brian Darr, the company’s president and CEO, explained the decision. “We wanted a name that clearly conveyed who we are and what we provide. We take disparate pieces of intelligence and create elegant solutions to help clients manage customer expectations and empower them to make better strategic and tactical business decisions.”

“Mosaik Solutions has grown well beyond America - it is global. Our capabilities are beyond mobile and roaming - we have intelligence solutions for the entire network ecosystem.”

You can listen to the full interview with Brian Darr about the work of Mosaik Solutions on our website, via iTunes or by downloading the MP3 file. To download each of our mobile industry podcasts automatically, simply subscribe to our RSS feed or find ‘The Fonecast’ on iTunes.
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Recent Podcasts

Chris Millington introduces the Doro PhoneEasy 740 and the Doro Experience

Podcast - 9th November 2012

In this special feature we're talking to Chris Millington, Doro's MD for UK and Ireland. Doro, which produces easy-to-use mobile phones for older people, is releasing its first touch-screen smartphone this month.

As well as explaining the phone's benefits, Chris also describes the advantages of Doro's tablet and PC software. In addition, we take a few minutes to look at Doro's plans for the future.

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Struggles for Comet and Sharp, worries about Android apps

Podcast - 7th November 2012

In this week's podcast we hear that Comet has gone into administration and that Japanese tech manufacturer Sharp is struggling to survive.

There's also concern about the security of some Android apps, some changes afoot at O2 and a new favourite device at WiFi hotspots.

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Apple, Google and Microsoft all have something new to talk about

Podcast - 31st October 2012

We're talking about Apple's iPad mini, the new Google Nexus devices and Microsoft's two updated operating systems in our podcast this week.

There's also the launch of 4G from EE, an assortment of quarterly results and some analysis of smartphone sales.

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Article rating: 4.0

EE reveals its 4G tariffs, O2 makes some changes and Samsung still hasn't copied the iPad

Podcast - 24th October 2012

This week we're talking about the UK's first 4G mobile phone tariffs, Ofcom's consultation about contract pricing and O2's response to its recent network outage.

We're also looking at quarterly results from Google and Nokia, Apple's iPad design, Microsoft's tablet pricing and texting cows.

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Problems for O2, ZTE and Huawei... but some good news, too

Podcast - 17th October 2012

Last week wasn't particularly good for O2 in the UK or for Huawei and ZTE in the United States. In today's podcast we explain why.

There's also a look at newly-independent Vertu, Microsoft's new music service, a mobile-friendly search engine and 5G research in the UK.

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