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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, September 11, 2011

This week at The Fonecast: 11th September 2011

Mark Bridge writes:

Welcome to this week's news summary from The Fonecast. Sorry it's late but I have a reasonably good excuse. On Friday I was in central London to meet Hans Eriksson of Bambuser. He was about to stream his life online for 24 hours, relying on social networking to find him off-beat attractions. You'll find our conversation on TheFonecast.com – and the results are at bambuserchallenge.tumblr.com

Anyway, to the rest of the week's news… and I’ll start with some international giants.

Yahoo! has ditched CEO Carol Bartz and has replaced her with current Chief Financial Officer Timothy Morse until a permanent chief executive is appointed. You won’t be surprised to learn that Carol’s unhappy.

Also in the USA, Google has acquired the Zagat Survey restaurant guide business. This may or may not be a big deal for the mobile industry, depending on what happens next.

And Twitter has reached 100 million active users worldwide, with 55 million of them using Twitter on mobile devices.

In the world of network operations, Vodafone has created an R&D centre in Silicon Valley, the O2 More mobile advertising service has acquired six million opted-in users, Everything Everywhere says it’ll upgrade mobile TV for its customers, Orange has introduced a mobile music streaming service, Telefónica is creating a new London-based Digital business unit and Three UK has been feeling a bit left out when it comes to mobile payments.

Meanwhile, mobile manufacturing appears to be dominated by legal issues at the moment. Samsung’s Galaxy Tab 10.1 remains banned from sale in Germany, while HTC has bought a number of patents from Google and is using them to fight Apple.

But it’s not all conflict. Microsoft has persuaded Acer and ViewSonic to license its patents, thereby covering their use of Android. And the software giant has promised that it won’t be long before Microsoft Word, Excel and PowerPoint find their way into Symbian Belle. (Which raises two questions: What has Android got to do with Microsoft? – and why would I buy a Windows Phone device if I can upgrade my old Nokia instead?)

When you’ve answered those, I’ll challenge you with one final question. If you wanted to promote a “light-hearted, positive and contemporary image of Christianity relevant to the Easter weekend”, what would you do?

The answer, if you’re Phones 4U, is that you’d create a cartoon of Jesus Christ and His Sacred Heart. You’d make sure it portrayed the Son of God winking and giving the thumbs-up sign – and you’d use it to advertise “Miraculous deals”.

This week the Advertising Standards Authority upheld a number of complaints against the ad, noting that it was likely to cause serious offence. Phones 4U has apologised and said it has no plans to run the ads again. Mind you, they’ve not specifically ruled out using other religious figures.

Stay ahead of the crowd by receiving this weekly news summary from TheFonecast.com by email. Simply click the ‘register’ link at the top right-hand corner of our website and enter your details.

If you use an iPod, iPhone or iPad - or you’re simply a fan of iTunes - it’s easy to find our weekly mobile industry podcasts. Click here to subscribe... or search for ‘The Fonecast’ in the iTunes store.
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Mobile devices and mobile apps in medical education

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This report covers everything from social networking to specialist teaching apps for medical students.

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Nokia and Amazon reveal new devices while the UK gets ready for 4G

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Apple wins, Samsung loses, Three gets 4G and almost everyone launches a new device

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We're covering all the big news from Berlin in this week's podcast - and also finding time to talk about the Apple vs Samsung legal action.

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Your podcast needs you!

Podcast - 29th August 2012

Instead of producing a regular mobile industry news podcast this week, we're asking for a favour.

You see, we don't really know much about our listeners - and that doesn't make it easy for us to attract the sponsorship that keeps our programmes free for you to download.

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4G for the UK this year, contract confusion for customers... and much more

Podcast - 22nd August 2012

We start this week's edition of The Fonecast with confirmation that 4G coverage will be launched in the UK this year, thanks to Everything Everywhere.

However, all's not well in the world of mobile retail - as mystery shopping by a consumer organisation reports widespread misinformation from sales staff.

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