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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, January 13, 2010

Google Nexus One – a tale of 2 power supplies

James Rosewell writes:

Last week I decided to use my own hard earned money to buy the latest high-end HTC smartphone running Android 2.1 in the form of the Google Nexus One. I’ve not used an Android-based device as my main phone for some time so was keen to understand the improvements to the operating system and see for myself how fast the Snapdragon processor really is.

The ordering and check out process at http://www.google.com/phone worked like a dream. Within minutes the order was placed and my Nexus One was being prepared for shipment. Google cleverly worked out I was in the UK and would require a UK power adapter. (For our international readers and listeners we have very different power sockets to almost everyone else in the world). Very impressive.

Google Nexus OneGoogle has finally done the one thing we at TheFonecast.com have been asking from the established industry for over 2 years, separating the purchase of the power adapter from the phone. Or so I thought.

The Nexus One arrived 5 days later with no less than 2 power adapters. The UK one I ordered at $19.99 plus a US power supply included in the box. Disappointing.

How difficult is it, particularly for a new entrant, to separate the power supply from the phone?  Many people won’t want a power supply if they charge the phone off a USB port anyway. Google could reduce the purchase price by $19.99.

Now I’ve finished talking about power supplies I’ll have a play with the phone.

PS: Would anyone like a free US micro-USB power supply as provided with a Nexus One?

 

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Recent Podcasts

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Net neutrality is the principle that consumers are not restricted in the ways they're able to use their internet connection. The topic is often in the headlines, either because some governments may want to prevent their citizens from viewing certain types of information - or because of commercial restrictions.

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Ofcom prepares the UK for 4G, WAC joins the GSMA and O2 talks about compensation

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We start this week's podcast with two news stories from Ofcom. Not only has the regulator announced its plans for the UK's 4G spectrum auction, it's also released research that shows we're texting more than we talk.

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