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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, April 19, 2012

You're gonna need a bigger tariff

Mark Bridge writes:

“You're gonna need a bigger boat”. The words of Roy Scheider as police chief Martin Brody spots the shark in the film Jaws.

37 years later and O2 UK CEO Ronan Dunne is facing another all-devouring monster... but this is no aquatic predator. It’s in the air - and it’s invisible.

No, we’re not talking about a Pteranodon (that’s Jurassic Park III) but a 4G mobile broadband connection. A real-life data monster.

O2 has just released some new information about its 2.6GHz 4G trial in London. Customers are enjoying speeds that hit 150Mbps and regularly connect at between 20Mbps and 50Mbps. Not only is that something like 20 times faster than a 3G mobile connection, it’s also considerably faster than most of us enjoy on our home broadband. Good times ahead, eh?

A 40MB file can be downloaded in a matter of seconds, says O2, with most active trial members using something in the region of 200GB per month via a USB dongle or personal WiFi hotspot.

Hang on a sec. 200GB per month. Not megabytes. Gigabytes.

At the moment, I’m on a tariff that includes 500MB of data every month. I reckon that kind of usage would cost me somewhere over £4000 at my current rate.

Tariffs may change, of course. In the last few years we’ve seen ‘unlimited’ data allowances disappear and then reappear again. O2’s Ronan Dunne expects 4G services to increase capacity by 20 to 40 times from today’s levels, which means today’s 1GB limits could become 40GB limits. But that’s still a long way off 200GB.

Something’s got to change. We’re gonna need a bigger tariff.

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Tags: o2 uk opinion 4g data tariff

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