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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, May 18, 2016

Android Pay launches in the UK

Google introduces its mobile payment rival to Apple Pay

Google has launched its Android Pay mobile payment service in the UK today, having first introduced the service to the USA around nine months ago.

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Android Pay offers contactless payments via compatible NFC-equipped mobile phones. Customers add their existing credit or debit cards to the app, with payments charged to their chosen card.

The Android Pay service can be used at shops equipped with NFC contactless payment terminals and also via participating online retailers.

At the moment, most UK retailers can only accept contactless payments with a maximum value of £30.

Abby Francis from online smartphone retailer Mobiles.co.uk said “Until now, Apple Pay was the only smartphone-based payment system available in the UK, with Samsung Pay still firmly US based. Although it is still unclear how frequently smartphone-based payment solutions are being used, over 84 million contactless credit cards had been issued in the UK as of February 2016, and over £1.3 billion was spent using contactless payments in the month with usage growing 36.5% year-on-year. Clearly we are seeing a switch in consumer payment habits and attitudes, indicating a significant market opportunity for Google.”

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Recent Podcasts

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Ofcom prepares the UK for 4G, WAC joins the GSMA and O2 talks about compensation

Podcast - 25th July 2012

We start this week's podcast with two news stories from Ofcom. Not only has the regulator announced its plans for the UK's 4G spectrum auction, it's also released research that shows we're texting more than we talk.

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