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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, December 11, 2011

Last week at The Fonecast: 12th December 2011

Mark Bridge writes:

With less than a fortnight until Christmas, it’s probably time to order the turkey and start thinking about gifts. What could be a better present than being given your very own mobile operating system?  That’s what’s happening over at HP, which is making its webOS software available to the open source community. The big question now is whether developers will respond with “lovely, just what I wanted” or a slightly embarrassed “oh, I’ve already got one of those.”

Talking of open source mobile operating systems, the Android Market has now served over 10 billion app downloads. It’s not caught up with Apple’s App Store yet... but it’s getting close. Some will argue about quantity over quality, others will have been downloading Google’s celebratory 10p applications to their phones.

And on the subject of celebrations, it’s party time at Samsung – where more than 300 million mobile phones have shipped this year. That’s a company record and is only the second time any company’s managed the feat. (Nokia was the first, in case you’d not guessed).

While you’re reminiscing, here’s another blast from the past. Panasonic is getting back into the European mobile phone market. In March we’re expecting to see an Android smartphone with a 4.3-inch organic LED screen. But how will it be sold?  Well, if O2 has its way, there’ll be a new way of buying phones. Alongside the prepay and ‘pay monthly’ contract will be a lease. Spend nothing up front, pay a monthly fee, then give your phone back after a year and start again. Or walk away.

Walking away from its proposed new brand is Research In Motion, which has temporarily been barred from referring to the new BlackBerry operating system as ‘BBX’. BBx is already a trademark of software company Basis International, so the new RIM OS looks likely to be called BlackBerry 10 instead.

Location-based social network Gowalla is also calling it a day. The company will close at the end of January, having been acquired by Facebook. And Jawbone is – temporarily, at least – admitting defeat with its UP mobile health wristband. Technical problems have led to a generous refund policy and a halt to shipping for the moment. Mind you, with Christmas culinary over-indulgence just days away, that’s probably not such a bad thing. Well, not for me, anyway.

Are you subscribing to our podcasts?  Last week we started by talking to device data and web optimisation specialists 51Degrees.mobi (who are also our current sponsors). Next came the regular news update on Wednesday, followed by a conversation about mobile telecare with Burnside Telecom on Friday. Find all the latest broadcasts on our RSS feed or via iTunes.

Start your week with a reminder of the latest headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

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Recent Podcasts

Trends, tablets and training with Faisal Sheikh from Fone Doctors

Podcast - 22nd June 2012

Iain Graham visits Faisal Sheikh of London-based Fone Doctors in today's audio feature.

They talk about the recent Fone Doctors relocation to new offices near London Bridge and Faisal's plans for a franchise outlet at Liverpool Street station before moving on to discuss training, customer service, the rise of the tablet and the demise of customer service.

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Microsoft makes tablets while Nokia makes cuts

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This week's mobile industry news podcast starts with two very different stories from Nokia and Microsoft: one is announcing closures, the other is expanding its manufacturing.

We also find time to talk about roaming tariffs, mobile money, intelligent vending machines and a handful of recent mobile-related acquisitions.

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Apple previews iOS6, Vodafone goes roaming and Xbox gets mobile

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There's also talk about network sharing, legal battles, mobile apps, mobile payments and mobile retailing.

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Over The Air 2012

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Podcast - 6th June 2012

We're taking a break from the current mobile industry news headlines this Diamond Jubilee week. In fact, we're celebrating our own anniversary because it's six years since we first started recording The Fonecast.

Listen to this week's podcast and we'll take you back to 2006, a year in which 'mobile music' meant ringtones, the Nokia N95 redefined 'smart' and we reported rumours of a new Apple 'iPod phone' being prepared by Foxconn.

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