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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, May 21, 2012

Last week at The Fonecast: 21st May 2012

A different kind of share for Facebook CEO

Mark Bridge writes:

What a week for Facebook co-founder and CEO Mark Zuckerberg. Not content with transforming his company through its stock market flotation, he then went on to marry. What does this reveal?  Well, he’s clearly capable of multi-tasking and he’d rather wear a suit for social occasions than for work.

A few days before Friday’s share sales started, Facebook acquired the technical team behind Android photo-sharing application Lightbox. There’s no mention of costs but I doubt it came close to the staggering $1 billion paid for Instagram. Lightbox’s online service will close in mid-June.

It was also a good week for mobile payments (yet again, some might say) as iZettle announced the beta release of its mobile payment service in the UK. iPhone and iPad users can attach a plug-in chip-card reader that can turns their device into a credit card terminal.

The ever-increasing versatility of mobile phones was emphasised by new research that didn’t just show an increase in the number of smartphone users (and a boost in Android’s popularity) but an increase in the number of downloaded applications as well.

Meanwhile over in the world of business, research commissioned by BT showed that over 80% of IT managers thought a Bring Your Own Device policy gave businesses a competitive advantage. Perfect timing for Cortado to combine its cloud desktop app with mobile device management, I’d say – and for HTC to promote its business-focussed HTCpro service (even if getting hold of HTC phones isn’t so easy for some people).

Is all this the honest truth?  Well, it seems the easiest way to find out is to send a text message. A new study from the University of Michigan Institute for Social Research has suggested that people are inclined to be more honest when they’re texting and also tend to give answers that are more precise. Mind you, it’ll probably be a while before SMS is used in every research situation.

yor honR, im tellin you, I wz not ther

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About us section of our website.
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Recent Podcasts

Trends, tablets and training with Faisal Sheikh from Fone Doctors

Podcast - 22nd June 2012

Iain Graham visits Faisal Sheikh of London-based Fone Doctors in today's audio feature.

They talk about the recent Fone Doctors relocation to new offices near London Bridge and Faisal's plans for a franchise outlet at Liverpool Street station before moving on to discuss training, customer service, the rise of the tablet and the demise of customer service.

Author: The Fonecast
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Microsoft makes tablets while Nokia makes cuts

Podcast - 20th June 2012

This week's mobile industry news podcast starts with two very different stories from Nokia and Microsoft: one is announcing closures, the other is expanding its manufacturing.

We also find time to talk about roaming tariffs, mobile money, intelligent vending machines and a handful of recent mobile-related acquisitions.

Author: The Fonecast
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Apple previews iOS6, Vodafone goes roaming and Xbox gets mobile

Podcast - 13th June 2012

In this week's mobile industry news podcast we're looking at Apple's new mobile operating system, Vodafone's money-saving European tariff and Microsoft's plans to expand the reach of its Xbox gaming console.

There's also talk about network sharing, legal battles, mobile apps, mobile payments and mobile retailing.

Author: The Fonecast
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Over The Air 2012

Podcast - 9th June 2012

James Rosewell reports from Over The Air 2012 in today's podcast.

The event, which took place on 1st and 2nd June 2012 at Bletchley Park, attracted around 600 mobile developers and designers to celebrate all things mobile.

Author: The Fonecast
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Podcast - 6th June 2012

We're taking a break from the current mobile industry news headlines this Diamond Jubilee week. In fact, we're celebrating our own anniversary because it's six years since we first started recording The Fonecast.

Listen to this week's podcast and we'll take you back to 2006, a year in which 'mobile music' meant ringtones, the Nokia N95 redefined 'smart' and we reported rumours of a new Apple 'iPod phone' being prepared by Foxconn.

Author: The Fonecast
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