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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, September 4, 2012

With instant-pay apps, wallets can stay home

Ted Landphair of voanews.com writes:

A lot of people gave up carrying much cash a long time ago, since they knew ‘plastic’ - a credit or debit card, or a store or public transit ‘smart card’ - would be accepted just about everywhere.

But to hear tech companies tell it, plastic cards will be museum pieces as well before long.

It’s all because young people, in particular, love their mobile devices so much - and despise the time-wasting process of digging out a credit card, presenting it to a clerk or swiping it on a card reader, waiting for the sale to be approved, then writing their signatures on a paper receipt or the reader.

It’s all so 20th Century.

So companies such as Google developed technology that allows customers to simply wave their phones against a reader. It instantly picks up the product and your account information, confirms the sale, and sends a receipt to your phone.

The idea has come so far that technology inside some stores - or even on the street near one - can detect that your handheld phone or other device is in the area and send you quick messages, telling you about sales or special discounts.

And all that’s getting a run from an even newer application, called ‘Card Case’, devised by the payments company Square. With it, you walk into a store, or pass a vendor on the street who has the right technology, and see something you’d like to buy.

You simply give the salesperson your name, and he or she calls it up on a small screen. If the picture there matches you, the device instantly checks your balance and approves the sale, and the item is yours. No swiping. No signing. No receipt. The details of the transaction show up on your phone.

“In one case, I walked into Pinkie’s Bakery [in San Francisco] and asked for a cupcake,” tech writer Farhad Manjoo wrote in the online magazine Slate.

“The cashier told me my total, and I said, ‘Put it on Farhad’s tab.’ She saw my name and photo on her iPad, tapped it, and I was done. The experience was magical - almost creepy.”

“Bye-bye, Wallets,” wrote Time magazine when reviewing this trend last month. Its technology writer, Harry McCracken, went a whole week without carrying one.

Or almost a whole week. At a baseball game, his ‘Google Wallet’ payment app wouldn’t work. Since he had no physical wallet he was, he wrote, “reduced to begging [my] wife for beer.”

Originally published on voanews.com

 

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Recent Podcasts

Trends, tablets and training with Faisal Sheikh from Fone Doctors

Podcast - 22nd June 2012

Iain Graham visits Faisal Sheikh of London-based Fone Doctors in today's audio feature.

They talk about the recent Fone Doctors relocation to new offices near London Bridge and Faisal's plans for a franchise outlet at Liverpool Street station before moving on to discuss training, customer service, the rise of the tablet and the demise of customer service.

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Microsoft makes tablets while Nokia makes cuts

Podcast - 20th June 2012

This week's mobile industry news podcast starts with two very different stories from Nokia and Microsoft: one is announcing closures, the other is expanding its manufacturing.

We also find time to talk about roaming tariffs, mobile money, intelligent vending machines and a handful of recent mobile-related acquisitions.

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Apple previews iOS6, Vodafone goes roaming and Xbox gets mobile

Podcast - 13th June 2012

In this week's mobile industry news podcast we're looking at Apple's new mobile operating system, Vodafone's money-saving European tariff and Microsoft's plans to expand the reach of its Xbox gaming console.

There's also talk about network sharing, legal battles, mobile apps, mobile payments and mobile retailing.

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Over The Air 2012

Podcast - 9th June 2012

James Rosewell reports from Over The Air 2012 in today's podcast.

The event, which took place on 1st and 2nd June 2012 at Bletchley Park, attracted around 600 mobile developers and designers to celebrate all things mobile.

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Podcast - 6th June 2012

We're taking a break from the current mobile industry news headlines this Diamond Jubilee week. In fact, we're celebrating our own anniversary because it's six years since we first started recording The Fonecast.

Listen to this week's podcast and we'll take you back to 2006, a year in which 'mobile music' meant ringtones, the Nokia N95 redefined 'smart' and we reported rumours of a new Apple 'iPod phone' being prepared by Foxconn.

Author: The Fonecast
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