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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, May 11, 2012

Is Facebook killing SMS?

Mark Bridge writes:

Facebook is killing off SMS traffic and SMS revenue for mobile networks, according to a new research note from Strand Consult. It says the ‘golden days’ of messaging growth are over as consumers increasingly use Facebook to keep in touch.

With over 800 million people around the world using Facebook - and more than half of this number accessing Facebook on their mobile phones - it’s thought that Facebook already sees more minutes of mobile traffic than the biggest mobile operators. Strand Consult says it’s Facebook, not ‘market players’ like Google, Skype, Twitter and MSN, that is really important to the mobile industry.

So what’s going to replace SMS revenue for network operators?

The answer, according to Strand Consult, is... SMS. It suggests that offering a flat-rate SMS bundle for a fixed fee results in consumers continuing to send text messages without worrying about the cost. The messages still get paid for, yet the customer doesn’t worry about the price of each message.

Will we see the end of individually-priced text messages across all tariffs - or will network operators look to SMS alternatives, such as Telefonica’s TU Me and the GSMA’s joyn?

Is the SMS cash cow really going to be killed by Facebook?

In this week’s special podcast feature we’re talking to Geoff Love of Esendex about the business use of SMS messaging. You can listen to the interview via the built-in audio player on our website, on iTunes or by downloading the MP3 file.
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Recent Podcasts

Podcast - 30th May 2012

This week's mobile industry news podcast from The Fonecast takes a gloomy look at HP's job losses, the end of the Cisco Cius tablet and the growth in Android malware - before cheering up with encouraging news from Orange, Yahoo! and Sidecar.

You can listen to the programme on our website audio player, via iTunes, by using our RSS feed or by downloading the MP3.

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Podcast - 25th May 2012

Performance marketing network Tradedoubler has introduced a new mobile platform this week.

We asked Rob Wilson, who runs the company's UK and Ireland operations, to explain the challenges and opportunities of mobile commerce.

Author: The Fonecast
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Podcast - 23rd May 2012

Facebook's flotation is the big news story this week - but there's plenty more to talk about, including two new UK virtual networks, the launch of a new mobile payment service and mobile WiFi arriving on cross-channel trains.
Author: The Fonecast
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Article rating: 5.0

Podcast - 18th May 2012

We talk to Dariush Zand, founder and CEO of Ovivo Mobile, about his new advertising-funded UK MVNO. Our conversation covers everything from setting up a 'virtual network' to Ovivo's plans for the future.
Author: The Fonecast
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Article rating: 5.0

Podcast - 16th May 2012

It's been another busy week for the mobile industry, with European roaming charges, Facebook applications, Yahoo's CEO, mobile payments, free messaging and financial results all hitting the headlines.

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