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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, March 21, 2012

New product overtakes old product: why the surprise?

Mark Bridge writes:

Sometimes I’m a simple soul. This is one of those occasions. I simply don’t get what all the fuss is about.

Sales of Windows Phone 7 smartphones have overtaken Symbian device sales in Great Britain for the first time ever. Yes, the new heavily-promoted mobile phones from Nokia are more popular with consumers and retailers than those using the obsolescent Symbian OS. Windows Phone 7 now has 2.5% of the British smartphone market, compared with 2.4% for Symbian.

The information comes from Kantar Worldpanel ComTech, which notes that almost half of all smartphones sold in Britain are running the Android operating system.

Now, a deeper look at the WP7 figures suggests that Nokia’s market share is still sliding, despite the move from Symbian. That’s worth reporting.

But newer phones selling better than older phones?  Didn’t we all see that coming?

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Recent Podcasts

Podcast - 18th April 2012

This week's podcast covers Nokia's results warning, Sony's planned reorganisation, the EC's mobile payment investigation and much more. Join Iain, James and Mark for another entertaining look at the mobile phone industry.

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Podcast - 11th April 2012

There are two billion-dollar deals in this week's show, with Facebook acquiring Instagram and AOL selling hundeds of patents to Microsoft. In addition, we discuss the rest of the mobile industry headlines - from security to virtual reality.

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Podcast - 6th April 2012

We talk to Jens Lauritzson of Flexion about making money from applications and encouraging consumers to find new apps. Flexion can 'wrap' applications to take care of billing, DRM and storefront integration.

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Podcast - 4th April 2012

Iain Graham and James Rosewell look back at the top mobile industry stories from the past seven days - including RIM's BlackBerry plans and the EC's new roaming regulations.

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Podcast - 28th March 2012

In this week's podcast we're talking about mobile payments, NFC security threats, app developers, free WiFi, Ofcom complaints and much more.

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