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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, May 29, 2011

How the iPad changed business within a year

Mark Bridge writes:

Even the most cynical observer needs to admit that the Apple iPad is changing business. Cynics can argue that the world of work may not be changed permanently - and it may not be changed for good - but the way we work is definitely changing.

iPad sales started just over a year ago, hitting the US in April 2010 and the UK at the end of May. Soon, companies with nothing to say were squeezing “iPad” or “tablet” into their press releases. Gone were dubious surveys that demonstrated a product’s merits; instead we now had dubious tablet apps. Kitteh want iPad. Awww.

But alongside the novelty there’s been practicality. Recently US mobile payment service Square launched an updated app that’ll turn an iPad into a cash register. Plug in the tiny Square card reader and your iPad is a Point of Sale terminal. No need for a till, no need for a separate credit card machine. Square Register lets you sell products, takes payment, sends receipts by email and will even analyse your sales.

And now Alaska Airlines is replacing flight manuals with iPads in a move that’s been approved by the Federal Aviation Administration. Although equipping crews with iPads has a cost implication, this is expected to be offset by cost savings from paper, printing and distribution costs, along with reduced fuel consumption and a lower risk of injury from the lighter weight. Alaska Airlines says pilots will be able to find information faster and easier (although, as the iPad is an electronic device, it needs to be stowed during takeoff and landing!)

Yes, the iPad is still favoured as a media consumption device - and we’re a long way from the Star Trek world where engineers carried tablet computers everywhere - but we’re definitely getting closer.

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Recent Podcasts

Podcast - 28th February 2012

James Rosewell and Mark Bridge report from Mobile World Congress 2012 in Barcelona. In today's programme they look back at Monday's big news, they talk about user experience and look forward to Tuesday's events.

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Podcast - 27th February 2012

Prelude to Mobile World Congress 2012

James Rosewell and Mark Bridge report from Mobile World Congress 2012 in Barcelona. In today's programme they discuss some of the pre-show news and also look forward to Monday's events.
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Podcast - 22nd February 2012

Barclays introduces person-to-person mobile money transfers to the UK, Ofcom gets the go-ahead to cut wholesale interconnection charges, a handful of new phones are announced ahead of Mobile World Congress... plus the rest of the week's big news.

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Podcast - 15th February 2012

This week's headlines include Google and Motorola getting the go-ahead for their acquisition deal, 4000 Nokia staff losing their jobs, satellite phones being hacked, a new upgrade scheme from Phones 4u... and much more.

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Podcast - 10th February 2012

Dave Golding from Cellebrite talks about the company's new diagnostic tool. It uses the Cellbrite Touch tablet device to identify and fix faults, which enables retailers to reduce the number of suspect handsets they send for repair.
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