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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, February 11, 2013

Last week at The Fonecast: 11th February 2013

WiFi goes on the attack

Mark Bridge writes:

Mobile networks aren’t what they used to be. As last week’s interview with Vince Russell of The Cloud demonstrated, more and more customers are relying on WiFi to augment their mobile data service.

Truphone is now planning to do exactly the same with voice calls and text messages by linking its mobile network with WiFi for even wider coverage. Before long you’ll be able to make and receive calls via GSM or a WiFi hotspot, all using the same telephone number.

Also blurring the boundaries between mobile and VoIP is Skype, which has now got direct mobile operator billing up and running. It means customers can pay for Skype credit by charging it to their mobile phone account. First came Russia, next it’s the USA and Canada.

On the subject of money, Amazon is launching its own virtual currency in May. To start with it’ll only be offered to Kindle Fire owners in the USA, although expansion seems pretty likely. Amazon Coins will be an option for buying applications, games and in-app items.

It’s real money being spent by Michael Dell, who’s planning to buy back the computer company he founded. (That’s Dell, in case you hadn’t guessed). The deal’s worth around £15 billion. Back in the UK, Broadband and telephone business Liberty Global is spending a similar amount to acquire Virgin Media.

And there was relatively good news from the Royal Academy of Engineering, which warned that violent sun spot activity could knock out satellites and disrupt electricity supplies... but reckoned it would leave the UK’s mobile phone networks largely unaffected. Of course, how we’d manage to recharge our phones is another matter entirely.

We’re off to Mobile World Congress 2013 at the end of the month - and there are just a couple of sponsorship packages left at The Fonecast. If you’d like to put your company or client in front of the people that matter, take a look at what we’re offering.

Every Monday morning we summarise the past week’s mobile industry headlines in a newsletter that’s just like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Podcast - 28th February 2012

James Rosewell and Mark Bridge report from Mobile World Congress 2012 in Barcelona. In today's programme they look back at Monday's big news, they talk about user experience and look forward to Tuesday's events.

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Podcast - 27th February 2012

Prelude to Mobile World Congress 2012

James Rosewell and Mark Bridge report from Mobile World Congress 2012 in Barcelona. In today's programme they discuss some of the pre-show news and also look forward to Monday's events.
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Podcast - 22nd February 2012

Barclays introduces person-to-person mobile money transfers to the UK, Ofcom gets the go-ahead to cut wholesale interconnection charges, a handful of new phones are announced ahead of Mobile World Congress... plus the rest of the week's big news.

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Podcast - 15th February 2012

This week's headlines include Google and Motorola getting the go-ahead for their acquisition deal, 4000 Nokia staff losing their jobs, satellite phones being hacked, a new upgrade scheme from Phones 4u... and much more.

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Podcast - 10th February 2012

Dave Golding from Cellebrite talks about the company's new diagnostic tool. It uses the Cellbrite Touch tablet device to identify and fix faults, which enables retailers to reduce the number of suspect handsets they send for repair.
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