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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, April 23, 2011

This week at The Fonecast: 23rd April 2011

Mark Bridge writes:

It’s Easter, but that’s not stopped the mobile phone industry from generating plenty of news stories.

Let’s start with partnerships. Deutsche Telekom and France Telecom - which already work together as Everything Everywhere in the UK – have now agreed to combine their procurement activities for customer equipment, network equipment, service platforms and IT infrastructure. Yes, even these two telecoms giants can save money with group buying!

The other big partnership news came from Nokia and Microsoft, who finally signed the agreement they announced in February. In addition Nokia released its quarterly results, which – by all accounts – were neither brilliant nor terrifying.

Talking of results, we also saw figures from Qualcomm, ZTE, Huawei, Sony Ericsson and Apple. All, as you’d expect, were accompanied by upbeat announcements.

An assortment of research told us things we could probably have guessed… with a surprise or two. Shipments of GPS-equipped phones are up, sales of NFC-equipped phones are increasing, most tablet sales are iPads – and smartphones are ever more reliant on WiFi to handle their data requirements.

Ofcom published figures showing the mobile networks that generated the most complaints – but this complaint story was soon eclipsed by news that Apple’s iPhones were tracking their users.

And finally, the ‘legal action of the week’ award goes to Apple and Samsung. Apple is taking legal action against Samsung, arguing that many Samsung products have copied Apple’s designs. Within a few days, Samsung responded with its own attack on Apple. It’s a bit like the schoolyard, isn’t it?


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