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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Five new devices announced by Samsung

Galaxy Note20 Ultra 5G revealed

Samsung Electronics has revealed five new devices during a live-streamed 'Galaxy Unpacked' virtual event.

These include the Samsung Galaxy Note20 phablet (including an 'Ultra 5G' version), a Samsung Galaxy Tab S7 and S7+ tablet, the Samsung Galaxy Watch3 smartwatch, Samsung Galaxy Buds Live earbuds and the Samsung Galaxy Z Fold2 foldable smartphone.

The Galaxy Note20 series continues to feature the company's S Pen stylus. Pricing is expected to be from £849 SIM-free for the standard Note20, with its 6.7-inch FHD+ screen, and from £1,179 for the 5G version with a 6.9-inch WQHD+ screen that delivers a refresh rate of up to 120Hz.

Although it continues to run Android, a partnership with Microsoft promises greater integration with Windows 10 computers, productivity software and the Xbox gaming system.

The Galaxy Tab S7 and Tab S7+ are 11-inch and 12.4-inch devices respectively, with 5G connectivity available on the S7+ version. Prices start from £619; both are supplied with an S Pen.

Samsung's Galaxy Watch3 smartwatch (from £399 for 41mm face, £419 for 45mm) includes a new SOS feature if the wearer suffers a hard fall when walking or running.

An update to Samsung's previous folding smartphones has created the Galaxy Z Fold2, which has a 6.2-inch 'cover screen' and a 7.6-inch main screen.

Availability for all except the folding phone is expected from 21st August, with pre-ordering online from 5th August.

Conor Pierce, Samsung's Corporate Vice President UK & Ireland, said "Technology has played a vital role in keeping us connected during these unprecedented times. Now more than ever, our customers are looking for products that deliver against this and work seamlessly together. Whether it's through work or play, the ecosystem we have launched today is designed to help you get the most out of life. With our Note20 range and Tab S7+ now powered by 5G, we are not only super-charging the connected experience, but also strengthening Samsung’s 5G leadership in the UK. We can't wait to hear our customers' feedback."
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Podcast - 18th November 2011

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Podcast - 11th November 2011

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