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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, September 25, 2009

And our survey said...

Mark Bridge writes:

The coolest person in the country admires the French president's wife and lives in East London. Oh, and they use a BlackBerry by day but an iPhone by night.

That's what recent surveys say. Nonsense, isn’t it?

I couldn’t resist writing a follow-up to yesterday’s complaint about our obsession with the minutiae of mobile phones. I know it’s a bit rich coming from someone in the marketing business on a website that’s dedicated to mobile industry news, but bear with me for a moment.

Last week, mobile phone comparison website rightmobilephone.co.uk published the results of a survey.

76% of people said the Apple iPhone was the coolest looking phone... and 57% of people said the BlackBerry was the most professional looking phone, although they didn't seem to mention a specific model. LG phones are 'girly', the Apple iPhone is 'manly' and the Nokia 3210 (a specific model at last – hurrah!) is retro.

Words fail me. Well, no, they don’t. Polite words fail me.

It’s just a bit of self-promoting fun for rightmobilephone.co.uk – and perhaps I should sit down with a cup of tea and relax a bit – but I don’t see many other industry segments doing this as regularly as the mobile business. Does Komatsu make the coolest bulldozer? Can we find a thousand people to tell us who makes the most professional-looking office chair?

Yes, I know that press releases are all about publicity. Online security companies release the results of surveys that tell us people want more online security. The makers of backup solutions reveal that most consumers don’t have an adequate backup solution. It’s just… oh, I dunno… could some of you try a bit harder, please?

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Recent Podcasts

A podcast packed with smartphones galore... from Samsung, Sony, Microsoft and Motorola

Podcast - 10th September 2014

James Rosewell and Mark Bridge return from their summer break with a podcast full of smartphones and smart watches.

As well as products from Samsung, Sony, Microsoft, Motorola, HTC and Kazam, there's talk of Opera's new browser deal, a potential change on the UK high street... and a mobile app that connects to a Bluetooth toothbrush for improved toothpaste coverage.

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We review the CAT B100 rugged mobile phone

Podcast - 30th July 2014

Mark Bridge takes an in-depth look at the CAT B100 rugged phone from Bullitt Mobile.

The CAT B100 is designed to withstand rather more than everyday bumps and knocks - which is why Mark drops his mobile phone on the pavement, submerges it in his washing-up bowl and shuts it in the freezer.

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Microsoft cuts its mobile staff, Apple finds a new partner and Yahoo! makes an acquisition

Podcast - 23rd July 2014

We start this week's podcast with news that thousands of Microsoft's ex-Nokia employees are losing their jobs.

Other topics for discussion include the new Apple and IBM partnership, Yahoo's acquisition of Flurry, regulating mobile games, improving rural mobile coverage, BT's new phone service and some management movements.

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Florent Stroppa of OnMobile talks about the state of the mobile telecom industry, from network deals to smart wearables

Podcast - 18th July 2014

In this podcast Mark Bridge talks to Florent Stroppa from mobile value-added service specialist OnMobile about the state of the mobile industry in 2014.

They discuss the dominance of Apple and Samsung, network consolidation, the new Amazon Fire smartphone, smart wearables and much more.

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National security, phones for children, a new UK mobile network and a change of name

Podcast - 16th July 2014

This week's mobile industry podcast begins with a quick look at the UK government's emergency legislation affecting fixed-line, mobile phone and broadband traffic.

We then talk about Microsoft's plans, a new virtual network from the Post Office, Samsung's renamed app store, budget 4G smartphones, a wearable phone for children and some misleading advertising.

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