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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, December 15, 2011

Look to the future now: mobile industry predictions for 2012

Mark Bridge writes:

As 2011 draws to a close, many of us start looking towards 2012 and wondering what’ll be happening in the mobile phone industry. Here at The Fonecast we’ve invited a handful of industry experts and business leaders to offer us their thoughts about the coming year.

Today’s podcast contains analysis and insight from Hans Eriksson, Steve Litchfield, Dr Windsor Holden, Dr Mark Smith and Jack Wraith MBE. You can listen to the full programme on our website, via iTunes, on our Facebook page and on the Stitcher mobile app.

I started by talking to Hans Ericsson, Executive Chairman of Bambuser, who explained how the Bambuser video streaming service had been adopted this year by human rights activists. As well as predicting that 2012 would see a growth in the use of live-streaming mobile video services - thanks in part to infrastructure improvements - he also anticipated continuing growth in smartphone sales.

Next was technology journalist Steve Litchfield, who thought Android’s market share might drop next year (along with BlackBerry and Symbian figures). He also thinks the iPhone 5 could struggle slightly when it’s launched, although Apple’s overall market share is unlikely to fall.

Dr Windsor Holden, research director for Juniper Research, started by warning that the recession is likely to affect premium-priced tablet sales but could benefit lower-priced tablet devices. Mobile coupons could also be helped by the economic climate, with consumers using their phones to obtain discounts. In addition, he noted that the London 2012 Olympics were expected to boost mobile advertising, m-gambling and mobile NFC payments.

Dr Mark Smith, CEO and founder of ipadio, covered a wide range of topics from network infrastructure to podcasting. He forecasts more global innovation around 2G technology... and anticipates an increase in the popularity of podcasting within businesses. (Hooray!)

Jack Wraith MBE, chief executive of the Telecommunications UK Fraud Forum, said 2012 could well see more action against cross-border telecoms fraud; definitely good news for consumers. He predicted growth in NFC mobile payments (along with its associated security concerns) and an increase in the trend towards free WiFi, which could challenge mobile networks’ revenue.

Many thanks to all our guests for taking the time to talk to us; listen to the full podcast to hear their forecasts in their own words.

There’s no doubt that 2012 will be a challenging year for much of the mobile phone industry... but if there’s one uniting message from our five podcast guests, it’s that 2012 also promises to be an exciting year as well.

Next week Iain, James and I will be offering our own predictions for 2012 (and looking back at the predictions we made 12 months ago). Download the podcast - and all our programmes as soon as they’re broadcast - by subscribing to our RSS podcast feed or listening via iTunes.
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Recent Podcasts

Podcast - 9th September 2011

Hans Eriksson of Bambuser in London

Hans Eriksson, Executive Chairman of mobile video streaming service Bambuser, is in London for a 24-hour non-stop mobile video broadcast. Mark Bridge talks to him as he prepares to test his company's technology - and test the power of social networking, too.
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Podcast - 7th September 2011

This week's podcast includes news of several new products announced at IFA 2011. In addition, we hear about reorganisations planned by Everything Everywhere, Yahoo! and Telefonica.

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Podcast - 2nd September 2011

Neal Fullman, CEO of Get Taxi, talks about the company's ambitious plans to transform the way we hail a cab – and explains why there's much more to Get Taxi than its innovative mobile app.

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Podcast - 31st August 2011

It's almost the end of the 'silly season' for news - but this week's podcast finds plenty of serious stories as well, starting with the departure of Steve Jobs as Apple CEO.

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Podcast - 26th August 2011

In this short feature, Mark Bridge takes a personal look at the cost - and the convenience - of using a mobile phone for calls, text messages and data in France.

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