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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, December 18, 2014

Ofcom appoints Sharon White as Chief Executive from March 2015

UK communications regulator Ofcom says Sharon White will become its new Chief Executive from late March next year. She’s currently Second Permanent Secretary at HM Treasury, where she is responsible for managing public finance.

Current Ofcom CEO Ed Richards steps down from his role at the end of this month after leading the organisation for eight years. Steve Unger, Director of the Strategy, International, Technology and Economist Group at Ofcom, will then be Acting Chief Executive until Sharon White takes over.

Ofcom Chairman, Dame Patricia Hodgson, said “Sharon brings with her an outstanding combination of intellect, political acumen and experience leading complex public organisations. The Ofcom Board is confident that Sharon will provide the leadership and vision to ensure Ofcom continues to promote a thriving communications sector in the UK that operates in the public interest.”

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