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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, February 8, 2011

Nokia - a burning platform or a red-hot hoax?

Mark Bridge writes:

On Friday morning, Nokia is hosting a Strategy and Financial Briefing in London. And on Sunday evening, it’s holding a press briefing in Barcelona. CEO Stephen Elop is expected to make some significant changes to the company - but what will he say?

The rumours started when the company announced its quarterly and annual results a couple of weeks ago. Mr Elop talked of competing on an “ecosystem to ecosystem basis”, saying Nokia “must build, catalyse or join a competitive ecosystem”.

Does this mean Nokia is about to announce a partnership that would see it move away from its in-house Symbian and MeeGo operating systems?  That’s certainly what a lot of people expect. It’s something that James Rosewell mentions in today’s podcast: “I suspect we’re going to see a two-tier strategy from Nokia, where they’re going to give MeeGo a good chance but also bring out some similar handsets running Windows Phone.”

Yesterday, adding to the speculation, copies of what was said to be a memo from Stephen Elop started to appear online. Engadget.com is one of the sites with the full version, which it says has been confirmed as an official Nokia document. In it, Mr Elop describes Nokia as “standing on a burning platform” from where it needs to jump into the unknown.

However, author and consultant Tomi Ahonen isn’t convinced. He points to errors and omissions that suggest the document isn’t true.

It’s quite possible the truth is somewhere in the middle; like many internet memes, the original story may have been augmented and edited by participants to make a point. Mark Guim of thenokiablog.com says he’s been told it’s a blog post, not a memo, and “some of the info is false some true.”

Whichever is the case, we’ve only got 48 hours to wait. Why are we all so impatient?

 Key words from Burning Platform memo

[Word cloud by wordle.net based on text of alleged memo]

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Recent Podcasts

Podcast - 5th August 2011

Mobile phone cases are often seen as unsophisticated and low-tech... but that's not always the case. In this podcast, Rhona Cashman from OtterBox explains why there can be much more to a mobile phone case than meets the eye.
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Podcast - 3rd August 2011

We're covering another batch of quarterly results in this week’s podcast - and we're also looking at what this has done to smartphone market share - before moving on to the rest of the mobile industry headlines.

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Podcast - 29th July 2011

Colin Aitken, MD of UK-based Burnside Telecom, talks about his company's desktop-style mobile phones and fixed cellular terminals. We also discuss Burnside's relationship with network operators - and its plans for the future.

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Podcast - 27th July 2011

This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.

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Podcast - 22nd July 2011

We chat to Sedgrid Lewis, CEO of Spy Parent; a US-based company that recently launched an anti-bullying application for mobile phones. Sedgrid talks about his 'Bully Block' app and explains how mobile networks should protect younger customers from cyberbullying.

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